One of the great advantages of the consoles of the last generations is that they incorporate wireless connectivity through WiFi, so it avoids having to throw a network cable to where we have them located, generally in the living room near the TV. However, having wireless connectivity problems is quite frequent, so in this article we are going to tell you how to solve the most common problems with the WiFi of the PS4 console .
Having problems with WiFi on the PS4 is extremely frustrating, and even more than having problems because it does not connect to the wireless network is suffering constant disconnections, as this could ruin your gaming experience in the middle of an online game, or it could prevent the console can download updates to play your new game. So, let’s see what you can do about it.
How to fix WiFi problems on PS4
You already know the saying: whenever you consult a computer scientist or technical support, the first thing they will tell you is to restart the device, which is that in many cases that solves all problems. So the first thing you should do is reboot both the console and your router (and if you have separate ONTs, too), and what’s more, better than just rebooting is to turn both devices off completely and leave them turned off around a couple of minutes, to turn them on again next.
Once all the devices have started again, try to connect your PS4 to the WiFi again to see if you have stopped having problems. It is recommended to run the PS4 connectivity test to verify that the connection is correct, so go to Settings -> Network settings -> Test network connection. Here the console will run a connection test and tell you if it is correct or not, as well as the download and upload speed.
A note on the NAT type, since PlayStation uses a somewhat confusing system to define it. If you have a Type 1 NAT it means that the system is directly connected to the Internet, something that is not possible with the PS4 since it connects to another device, a router. Type 2 is normal, as it means that the console is connected to the router either by cable or WiFi, while Type 3 is a bad signal and implies that although the console is connected, it does not have all the available ports it needs to function properly. .
If in NAT you get Type 3 , it is quite a problem that this is the cause of the instability of the WiFi on your PS4, and to solve it what you must do is precisely open the following ports for the IP address of the PS4 :
- TCP: 1935, 3478-3480.
- UDP: 3074, 3478-3479.
Set up WiFi manually
When you initially configured WiFi on the PS4 you had to go through this step of selecting it and entering your password, but the rest of the configuration is usually automatic and many times we forget how we configured it at the time. Now that it gives problems, it is not a bad idea to configure the WiFi again from scratch in the console to “refresh” the data and, incidentally, enter the DNS addresses manually.
To do this go to Settings -> Network Settings -> Configure Internet connection. Here you select the option to use a WiFi network and when it asks if you want to use the quick or custom configuration, check this second option, since we want to enter the data manually to make sure that everything is correct (normally with the automatic configuration, but if you are having problems it is better to make sure).
In the custom configuration the system will automatically detect any available wireless network within your reach, so what you should obviously do is select your WiFi network. Once selected you will have to enter the password, and then it will ask you for some additional parameters:
- IP address: you can put the one you had before without problem, although you can also decide to change it if you want.
- DHCP host name: the IP address of your router. Usually it is usually 192.168.0.1 or 192.168.1.1.
- DNS: You can put the DNS of Google, 8.8.8.8 and 8.8.4.4.
- MTU: We won’t go into details, put 1492 .
- Proxy: Empty, normally you will not have Proxy in your house.
If after manual configuration you are still having problems, we recommend you check that the WiFi network has enough range for your PS4, or ultimately, that you connect a network cable and check if you continue to have problems like this.