We are accustomed to using the mobile phone for all kinds of activities, such as talking on calls, answering a message or consulting social networks. That is why a constant restart of the device can generate real headaches for the user and today we are going to help you solve the situation.
The truth is that the appearance of this problem can be caused by multiple reasons and in this publication we are going to review them all so that you know how to act. In this way, you will be able to use your smartphone normally again without it constantly restarting on its own.
End the constant reboots of the mobile
The main cause of the birth of this problem generally has to do with software problems , either due to an error within the system or malware from a malicious attack. In the latter case, the virus may have been introduced through an application installed outside of the official Google store or any other file downloaded from the Internet. So, once you solve the problem, it is advisable to be careful when browsing the device if you do not want to experience this situation again.
Of course, it is also possible that everything is related to a hardware failure due to both a factory defect and the age of the mobile, although we will know this after trying all these solutions so that the phone does not restart anymore:
There is a dangerous application
It is possible that the application you just installed is not compatible with your device or is causing system errors due to malware. Try to uninstall the app and check if the problem persists . If the phone has already restarted before you can uninstall the app, try starting the phone in safe mode.
Safe mode allows you to start your phone without any third-party apps, making it easy to identify problematic apps. To start the mobile in safe mode, press and hold the power button and wait for the “Reboot in safe mode” option to appear. Select this option and wait for the mobile to start. If the phone doesn’t automatically reboot into safe mode, the malware is probably one you recently installed.
System error
Another option is to check if there are software updates available for your mobile and update if necessary. Operating system updates often fix performance and stability issues, so it’s a good idea to keep your smartphone running on the latest version available. Access the settings before it reboots and see if there is one waiting to be downloaded.
Nothing works?
If none of these solutions work, you may need to perform a factory reset . This process erases all the data on your mobile, so it is important to make a backup copy of your important files before performing this action. To restore your device, go to system settings and select the corresponding option.
In some cases it is called “Reset phone” or “Factory data reset”, as well as other similar alternatives. Follow the instructions on the screen to complete the process. After resetting the phone, you will need to set it up again and reinstall your apps. If after all this, the problem persists, it is most likely that you have to go to technical support due to a factory failure.