When using our Android mobile we can connect with many failures, but among them there is one that can be especially worrying. When the message ” The application has stopped ” or ” The application has stopped ” appears, we are forced to stop using it, although luckily there are ways to solve this common problem.
Although there are many ways to solve it , our intention is that the problem does not recur, at least while that depends on us and for that we recommend following a series of steps. We have to test each and every one of them to find the origin of the problem and ensure that we can use that application on our mobile phone without being forced to close it.
When the message appears the application has stopped?
The first thing we will do is know at what time and especially in which application this message appears. Among all the apps on our smartphone, one is the one that is specifically suffering from the problem and causes the message to seem continuously to us. This can happen as soon as you open the app or when we are carrying out a specific task.
Once we know the specific moment in which it occurs, we must make sure that the moment in which the application closes varies. In case it is always the same point it will be an application problem, the developer could have made a mistake in the last update and we are suffering from it.
Contact the developer to rule out the error
From the Google Play application store we will be able to put a comment in the application to receive feedback on this specific problem. The more details the error the easier it will be for the developer to prove it. Other users may also have warned, so it is convenient to look at the latest comments and opinions to see if we are the only ones who suffer from it.
The application closes just by opening it
In case this message appears just by opening the application on our mobile, the failure of the stopped applications could be easier than we think. For some reason our mobile does not assimilate the information that the app wants to give us, something that may come from a too large cache space or a specific error that does not stop closing.
Delete all the data in the app
The simplest method and that in the vast majority of cases function is to clear the cache and the rest of the information of the passion. Accessing Settings> Applications and selecting the app that sends us the message that it has stopped, then choose storage and clear cache as well as all the data. Then we will try using the app again to see if this time the problem is solved.
Disabling another app can generate the problem
Android mobiles incorporate a series of services developed by Google that are necessary for many applications, as well as a series of essential apps for the system. If we have disabled one of the applications to save space on our mobile we may have caused others to fail. This luckily has a simple solution to the problem of stopped apps , we will only have to re-enable it or return it to its original state. From Settings> Applications and within each of them we will be able to re-enable them.
Return your mobile to the original state
When we have tried all the methods that we have explained to you and we do not find a solution in this regard, we must begin to think that we have eliminated or somehow eliminated something that should not. Fortunately, this lack can be solved with a Hard Reset to return the mobile to the original state. But before doing so, we will have to save the important photos and files on another device because everything will be deleted from the mobile. There is no method to make a Hard Reset the same on all Android mobiles, we recommend using the search engine on our site to search for the brand of your mobile, but generally it is the following in Android stock:
- First we turn off the phone.
- Access the Recovery menu by pressing the power button and the volume down button at the same time.
- We wait for the mobile logo to disappear from the screen and access the Recovery menu.
- Navigate through the menu with the volume keys until you find the options “Wipe Data” or “Factory Reset”. Press the power button to execute the action.
- When we complete it we wait for the mobile to restart.
We will only have to re-release our mobile and configure it, installing the apps we need and checked as now the error should not be repeated.