Mobile devices are increasingly present in our day to day when browsing the Internet. Among all the systems we have, Android is undoubtedly the most popular and used. It is available for mobile phones, tablets and other similar devices. The fact of being so widely used means that when problems arise, many users can be affected. In this article we are going to deal with a problem that happens sometimes. We will explain how to fix the error when obtaining the IP address .
Problem getting IP address on Android
When we connect to the Internet, problems can arise that make the speed slow, cause outages or even we cannot even have a connection. The causes can be very diverse, as well as the solutions.
In Android sometimes the problem of obtaining IP address arises. It shows us that message and we are unable to connect. We try to enter a Wi-Fi network but this error prevents us.
Luckily we can carry out a series of actions that could help us solve this problem. We are going to show which are the main ones.
How to avoid the problem when obtaining IP address
Keep in mind that without an IP address we will not be able to connect to the Internet. That is why this problem is so important and we must solve it in order to navigate normally. Without that address it is impossible to register the Android device on the network.
Now, it must be borne in mind that sometimes the problem will be in the mobile device but in others it may be in the router. Therefore, there are different methods to avoid the problem when obtaining IP address in Android.
Restart the device or put it in flight mode
Something basic and that we must take into account in the first place is to restart the device . It is the method that we always use when this type of problem arises and on many occasions it gives good results.
We can try to put the mobile in flight mode . We wait a few seconds and reconnect it. In case this does not take effect we can also try to restart the device.
Many problems related to wireless networks on mobile devices can be solved with this simple and fast method.
Forget the Wi-Fi network
We can also give you to forget the Wi-Fi network . It may be giving us a problem and we cannot get the IP address correctly. To forget the network (although it may change slightly depending on the version) we have to enter Settings, Connections, Wi-Fi and click on the name of the specific network.
Once we are in here we simply give Forget. If it had a password, it would no longer be stored. When we do this we have to reconnect and check if this time it works correctly or not.
Restart the router or access point
As we have mentioned, the problem that we cannot get the IP address correctly is not always on the mobile device. It may be on the router or access point to which we connect.
Another option to try to solve this failure is to restart the router . Of course, you have to do it correctly; just turning it off and on again is not enough. To restart it correctly, you must turn it off for at least 30 seconds and then turn it on again.
Check router configuration
Additionally we can also check the router configuration and see that there are no errors. For example, we must make sure that there is no MAC filter in place so that this equipment cannot connect.
We already know that this is an option that many routers include. We can block access to all devices except those we allow to connect.
Change network encryption
Do we have the correct network encryption? Sometimes we may be trying to access a network that uses outdated encryption and that can cause problems when generating the IP. Once again we would have to enter the router and see that everything is correct.
Reset the device to factory settings
One more option, although this extreme, is to reset the mobile to factory settings. In this way we will return to the original configuration and avoid possible problems that have been caused by a failed update or any small error that causes us to not be able to obtain the IP address.
However, this is an option that we should only do if nothing has helped us and if we verify that the problem is in the mobile device.