Sound problems are quite common in our mobiles. These failures do not understand brands or models and can arise when we least expect them. OnePlus mobiles are not free from these drawbacks either. Although, luckily for us, we have different tricks and tools at our disposal to try to fix problems with the volume of the phone.
Audio quality is something that the vast majority of manufacturers focus on. Mobile phones offer us stereo speakers, advanced technologies such as Dolby or enough power to not need external speakers. However, when the sound begins to fail , we can find ourselves immersed in authentic chaos. The most common problems derived from these inconveniences can cause that we do not hear incoming calls or that games and videos are heard low or without quality. Let’s take a look at all these scenarios and their best solutions.
The OnePlus does not emit any sound
It is one of the most serious problems, but what a simpler solution it can have. If nothing is heard on the mobile, that is, neither incoming calls, nor notifications, alarms or videos, we will have to take a look at the following solutions. Although, we already warned you that it could be because the OnePlus speaker is broken.
Is the speaker broken?
The culprit may not be any bad volume settings on the mobile, but rather the speaker of the mobile phone has broken . If for a few days the sound began to be heard on the OnePlus mobile, it may have been a warning that something was not quite right. So it worked until it completely broke down.
If the phone has gotten wet recently, there you have the culprit, especially if it does not have protection against water. Or, also, there may have been a blow that has broken your hardware. In these cases, we will only have to go to technical support. Although before reaching that point, take a look at the other solutions.
Control the volume
It is one of the obvious things that gives the best results and it is that on many occasions, users do not realize that the different sound sections can be at different volumes. We’ll need to make sure all volume settings are turned up to maximum to rule out other issues. We can do it from the physical volume buttons or if we go to Settings> Sound.
From there, we must check that all the Volume sections are up and are not at the minimum. So here we could find the main key to fix OnePlus sound problem .
Bluetooth device connected?
When we have been connected to the hands-free car or to an accessory such as a speaker, it is possible that if we have not disconnected Bluetooth, the mobile continues to detect the pairing and is not the cause of our OnePlus not emitting any sound . The solution is as easy as checking Bluetooth connectivity and disconnecting it if it is still active.
Do not disturb mode fault
Likewise, the physical button may be in the correct position, but Do Not Disturb Mode is activated in the terminal settings. We must verify it from the Settings> Sounds menu or from the quick access menu on the taskbar, sliding from the top of the screen down. Although, you should take this into account if the OnePlus mobile is not heard when you receive notifications, calls, etc. It will not affect the volume of the mobile with OxygenOS.
the mute button
Many OnePlus come with a dedicated button to activate the ‘Do Not Disturb’ mode. OnePlus forums are full of users reporting audio related issues , not realizing that this button was enabled. It is located just above the power button and has three positions. If it is in the one above, then it is the reason that we do not hear anything on our mobile. It will be enough to move the key all the way down for the mobile to ring as before.
Is it in an app or everything in general?
If it is only happening to you in a single application, the app may have some kind of ‘bug’. So we must go directly to Google Play and search if it has any pending updates. Although, on many occasions, closing and reopening the software will solve this problem with the OnePlus volume .
The volume is too low
Unlike the previous case, you may be wondering why the OnePlus mobile is low , without being able to find a justified cause. If that happens, there are several possible causes of the problem and luckily the solution is still in our hands.
Dirt on the speaker
It is possibly the most common cause, and the cross of many people who work in construction or environments where dust abounds. The loudspeaker will gradually fill with dirt to the point of sounding excessively low. This dust can block sound output over time. To solve it, we will have to clean the speaker with a clean , soft-bristled brush or a cotton swab.
This problem has an alternative or complementary solution, and that is that we can use an application to clean the speaker of our device. The objective of the app is to generate the maximum volume of the speaker to cause vibrations that expel the accumulated dust. These types of applications are also useful when water has entered the speaker.
Audio Blocking Sleeves
It is important to check that nothing is blocking the microphone or speaker, such as the phone case or our own fingers. It is known that third-party covers and sometimes poorly manufactured can affect the sound power of the mobile. The solution to this problem is to remove the mobile phone case and test if the mobile phone sounds correctly again.
beware of malware
If we have granted permissions related to audio to a malicious app , it is very likely that it is the cause of our problems. They are usually loaded at system startup and run in the background, so it is difficult to find the cause. In this case, we will have to take a look at the latest apps installed by entering the famous Safe Mode, in order to intercept the possible software that caused it.
Once inside, and if the mobile sounds correctly, there will be no doubt that it is an app. In that case we must delete each of the recently installed until the problem disappears.
If you do not know how to enter Safe Mode , these are the steps you should follow:
- Press the power button on the phone for a while
- Wait for the shutdown and restart options to appear
- Hold down the power button for a while until a pop-up window appears on the screen
- Tap ok for the phone to reboot in safe mode
The sound is of poor quality
It is perhaps one of the most annoying options, since the mobile rings and is heard with sufficient power, but the quality is far from being what is desired . If this happens, OnePlus itself has tools to correct the error, although we also have more varied ones.
Activate Dolby Atmos
Luckily, OnePlus is one of those companies that has reached an agreement with Dolby to integrate better quality sound into their mobiles. However, it is an option that we must touch manually to adapt it to our liking, until the mobile sounds with quality . To do this, we go to Settings and then click on Sound / Dolby Atmos.
Within this menu we will find three different functions to achieve higher quality in this sense . The point is to try each one until we achieve the expected quality
- Dynamic: Automatically adapts the sound according to the application that we are using, with the intention of making it more optimal in each case.
- Movie: Ideal for viewing streaming content on platforms such as Netflix or Amazon, and offering enhanced audio with voices and music from movies or series.
- Music: It is the best option to adapt the quality to the music. Boosts parameters and adjusts intensity as needed, thereby reducing distortion.
An app to improve quality
If the functions of Dolby Atmos are not enough to achieve the desired quality, we can try a third-party app to improve the audio quality. There are a large number of equalizers that are compatible with our OnePlus. Then you can access one of the best for free, which can be downloaded directly from Google Play. It has options for surround sound and more than 10 predefined equalizers, as well as the option to modify the settings to our liking.
Is it during a call?
If the problem in this case is poor quality when we receive or make a call, it is possible that we have a problem with the internal speaker of the mobile. However, far from being a hardware problem, on many occasions the problem is how we make the call or where we are. To improve its quality we can try these solutions:
- Check location – check the signal or if we are in a poor coverage area, which could be the cause of the problems. Go to Settings > Wi-Fi & network > Change the network type to GSM or 3G to try to improve network stability.
- Adjust the volume and mode : another solution is to adjust the volume with the volume buttons during phone calls, since multimedia or alarm sound is not the same as when we are in the middle of a call.
- Restart and update: first we will have to hold down the volume button to restart the mobile to see if turning the problem on again has been resolved. The next step is to check if we have any pending updates that could fix known bugs in our OnePlus. To do this we go to Settings> System Updates.
I have problems with headphones
It is an assumption in which everything goes well with the speaker, the power and the quality, but we find failures when connecting the headphones, whether they are Bluetooth or through a wired connection. In this case, we must also try some solutions to try to banish these errors.
change the headphones
Just like we change the cable, charger or plug when we have charging problems, the first step is to try other headphones . In the event that the sound is heard well, we already know that the cause is the accessory and not the mobile.
Dolby to the rescue
Within the OnePlus Dolby Atmos settings that we have seen previously, we also have a specific section to improve sound with headphones. When we connect the headphones via Bluetooth or via USB Type C , we will be given the possibility to modify the sound experience .
clean the port
It is possible that, in these cases, the headphones do not work quite well because the plug in which we connect the cases is dirty. Therefore, we will have to clean it. In these cases, we can use a toothbrush that has soft fibers or even use compressed air. Of course, we should not apply it at a short distance, but something distant. In this way, we will avoid damaging the port.