Data problems are common and can happen when we least expect them. Among its possible causes, there is one that is beyond our reach and that is when there are network problems with our operator. Therefore, most of the causes and solutions remain on our side. Realme mobiles are not free of these failures either , but we will still have a good handful of options so that everything returns to normal.
When something goes wrong with the data network, we will experience problems such as the inability to connect to the Internet or a speed that is too slow. Our Realme has some settings, which we can use, in addition to the checks that are mandatory to try to find the fault. Realme herself is aware that these problems occur and also gives us her own advice.
The first checks
We are facing the first tests that we will have to do before looking for other culprits . In the vast majority of cases, the data network returns to normal after trying any of these points.
- Change areas : whether you are at home or on the street, try to move around to see if the network improves and mobile data returns.
- Remove the phone case : it may be interfering with signal reception, and even more so if it contains metal parts
- Data activated: check that the mobile data box found in the quick access menu is active
- Airplane mode activated : in the same quick access menu, we will check that Airplane Mode is deactivated
- Disable VPN : if you are using a virtual network, disconnect and try again.
- Close apps in the background : they can limit or completely stop the flow of data in the app that interests us
If the problem continue
The above checks can be considered “express” since they only take a few seconds. However, now we will see some more in-depth adjustments to try to get the mobile data working correctly again.
Reset APN settings
The APN configuration are the parameters used by the SIM card to be able to connect to our operator’s mobile data service . If they are not properly configured, the data connection will be impossible and problems will begin. To try to fix the problem we must go to Settings / Wireless Connections and networks / Mobile networks / APN. The last step is to click on “Default values” and restart the mobile.
It may be the “Data Limit”
Whether willingly or unintentionally, data limits are often the cause of these problems without many users noticing it. Within the data Settings we find the option to limit them, which will cause them to be automatically deactivated. The next step, therefore, is to check this setting and proceed to deactivate it if it is found activated.
Check SIM card
It is common for the SIM card to move and generate data or coverage problems. To get out of doubts we will have to open the SIM tray in our Realme, removing and reinserting the SIM. Once done, we restart the mobile and check if the problem has disappeared.
Change network type
It doesn’t matter if we have a Realme 5G or 4G, as changing the preferred network type can fix the problem with data. To do this, we enter Settings / SIM card and Mobile data and change the preferred type of network. In this case, we must alternate between the different options to see if any of them work . If we have the mode in “Auto” we must mark an option (5G, 4G, 3G, 2G) manually to see if the data works well in any of them.
Do you have Data Saver activated?
Saving data is an excellent option when we are going to be away from a Wi-Fi network for a long time. However, if we have it activated we may have serious limitations to use the data in many applications. It is best to check if it is activated from Settings / SIM card and Mobile data / Data saver, and deactivate it.
Data Plan
Although we assume that it is not the cause, it is convenient to check that our data plan is still active. What is disguised as a problem may actually be a terminated data bond that limits data usage. This is usually very common when the same bonus is shared between several lines. We can solve doubts by calling our operator or entering its own app.
Control the apps, just in case …
Within the mobile data options, we can see the use generated by the different applications. If one of them is generating too much traffic, it could be the source of the problem, limiting the width for the rest of the system. This usually happens when malware or viruses have crept in, but we are not exempt from it with popular apps.
Update the System
Realme launches continuous updates on their mobiles. We see how in almost all of them, errors are corrected and the general performance of the system improves . The network settings are also protagonists of these improvements. This means that having the mobile updated could fix the problems we have with the data. To check it we will have to go to Settings / System / System Updates. If the system notifies us of pending updates, we should not waste any more time, since the solution may be here.