On a daily basis, mobile phones do not show much information on various aspects and among them they give us details about what is happening on our phone, such as the new updates, icons that tell us the type of connectivity we are using and also us. they can show the message of “Supervised network” or “Controlled network” which can create confusion.
The first thing we can think of when faced with this is that someone is making our mobile, because we tend to think badly about new technologies. To try to solve this mystery, we have to find the answer to many questions and that is why we are going to explain to you from the beginning why this is on your mobile and of course how you can eliminate it.
Where can we find this message?
In case you have not seen that message yet, you may be wondering where you can find it and the truth is that it is not always visible or accessible to everyone. In Android 11 it is usually more common to find it above the shortcuts of the smartphone, so all you have to do is lower the notification bar and slide again to check it, as we show you in the images.
The most common is that this does not appear, which may be due either to the fact that it is not displayed on our smartphone or on the contrary that we are not being affected by a certificate, as we explain below. In the personal layers that if this message appears safely in Android 11 are Samsung‘s One UI and Realme UI 2.0.
Doesn’t it always appear?
In case this message does not appear and therefore the monitoring is not always in operation and supervising the network, it means that it only comes into operation when accessing certain administration websites and then it remains open for minutes or hours. In these cases it should not pose a risk to us and as we are going to explain in depth, eliminating it could mean that we do not have access to any app or service that requires it.
Reasons why it may appear
To find out the reason why this message has started to appear on our smartphone, we just have to click on it, which will let us see the following message that we present to you in images. A message that does not allow us to do anything other than accept or cancel, but this will not cause it to be deleted or stop appearing in the terminal.
“A certificate authority has been installed on this device. Its secure network traffic can be monitored or modified.”
The reason why this message can reach this point is therefore that a digital certificate was added to the smartphone , either on purpose or due to some mistake. This is an electronically signed computer file that gives us access to certain services, something very useful to carry out online procedures and that is not only present on smartphones but also on computers.
Another reason why it may be on your mobile and the one that should concern us the most is if you actually appreciated the message when installing an app of dubious origin. There are certain apps or files with bad ideas that try to access our data in this way and although they are not common, we could have come across one of them.
Do you suppose they are spying on us?
We should not worry, especially if we are aware of when we use the digital certificate and our purpose. In some process for the administration is where we could easily have installed this certificate and therefore they will not pose any risk to us.
However, if we do not remember where we have installed it, it is advisable to think about removing it to safeguard our privacy . It does not mean that they can access our mobile, but if they know, for example, the online services to which we connect, with the intention of recognizing us as a natural person when carrying out a digital procedure.
How to remove the message of being supervised from the mobile
After knowing what this supervised network message is about, where it can come from and what it can do, we may wish to eliminate it as soon as possible and therefore there is only one valid way beyond the hard reset. It is not necessary to complicate ourselves too much and we must be aware of what we are doing so as not to make mistakes, that is why we invite you to follow the steps to the letter.
Restarting or updating it is not the solution
Although in social networks in forums we can see that others have tried to erase the certificate of the mobile by turning the mobile off and on, this means does not work. After a few minutes it should appear again and will continue to cause the online services that we visit in one way or another to be monitored.
Steps to follow to stop having the network monitored
To achieve our purpose what we have to do is the following. First of all we can choose to enter the settings and go to the search magnifying glass to write certificates, which can take us directly to the certificate options in Android that we are going to see step by step and which are the following:
- We enter the Security section within the settings.
- Then we go down to Encryption and credentials.
- Now click on User credentials, which may appear with different designs depending on each mobile.
- Finally we play on the ones that seem to us and then we delete it.
With these steps, the supervised network message should have been eliminated and our browsing will be totally safe, taking into account that if it was a necessary digital certificate, we will not attend it available on the mobile either.