There are many users who never turn off their mobile. Only when they run out of battery, the terminal receives the well-deserved and recommended rest that we have to grant it from time to time. That is why, when it comes to turning on the mobile, many find that it is impossible to do so or that it simply costs or takes time to turn on. Let’s see why this happens on Realme mobiles and how to fix it.
Ignition problems are common and one of the most frequently used repair requests in technical services. However, if our Realme mobile has ignition problems, before making the appointment with the specialist, there are several things we can do to try to solve the fault.
The mobile does not turn on
Buttons pressed
The first means that we will have to do to try to make the mobile turn on , if the screen is black or blocked, is to press and hold the Power and Volume Up buttons for at least eight seconds to restart the device. If the phone does not respond, we will have to charge it for 30 minutes and try again.
Protective case or shell
If we are using an unofficial protective case, we must remove it, since it could not fit the size and specifications of our Realme and therefore block the optical sensor and cause the black screen to prevent it from turning on correctly.
Also, sometimes the cutout of the power button can be too thick and prevent its correct activation. We must do the same and remove the cover to press the power button without hindrance and see if the mobile turns on.
Hard reset
If we still cannot get the mobile to turn on, it is possible that the software or some of its vital files has been damaged. This can happen during some operating system updates or even be caused by a malicious app. To try to perform a Hard Reset and make the mobile reboot.
- With the phone not turning on or with the screen black, press the power button and volume down at the same time.
- If we are lucky and the realme logo appears, we release both buttons.
- We choose the English language.
- With the volume keys we place ourselves in Wipe Data and with the power button we accept.
- We place ourselves on Format Data and accept.
Broken power button
A drop, the passage of time, or a manufacturing defect can cause the power button to stop working . If we notice any of the following indications, it may be due to damage that requires the button to be replaced.
- The power button is broken, recessed, or loose.
- The power button requires more pressure than usual to produce any effect.
- The power button is not in place, revealing the inside of the mobile.
- The power button does not work, it does not respond to our press.
Dead battery
Sometimes we put all the blame on the software or, as we have seen, the power button, without realizing that it is possible that the battery is the culprit of the problem . If the battery has “died” it means that it will not charge and therefore will not allow the mobile to turn on. It is also possible that it allows us to turn it on only when connected to the current but turn off when disconnected. In this situation we can only request confirmation from the Technical Service to know for sure if we need another battery