Microsoft‘s highly anticipated Windows 11 Copilot update, launched with the October 22H2 update, is facing some operational problems on certain computers. The Copilot feature is now available in some regions, but it awaits European Union approval in Europe, as it needs to comply with the Digital Markets Law.
Although not yet available in Europe, the update affects all devices globally. The recent cumulative update, KB5031455, released by Microsoft, has been causing issues, primarily related to desktop icons when multiple monitors are connected to the computer.
When users activate Windows Copilot on a system with the KB5031455 update and multiple monitors, problems with icon distribution and alignment on the desktop may occur. Microsoft has acknowledged this issue and is actively working to identify its source and provide a patch for resolution.
One of Windows 11’s new features allows users to manage information displayed on external monitors by storing data and automatically presenting it when monitors are reconnected. However, this feature, integrated with Microsoft’s AI assistant, is causing problems with icon alignment on multi-monitor setups. Additionally, it is displaying erroneous error messages for Bitlocker-encrypted drives.
How to Resolve the Issue:
For those working with multiple monitors and who do not want to experience or continue dealing with these problems, the best course of action is to uninstall the KB5031455 update temporarily. Users can then await the forthcoming patch from Microsoft and European Union approval for the Windows Copilot feature.
It’s worth noting that the KB5031455 update introduced native support for compressed file formats such as .rar, .7z, and .tar. Uninstalling this update will temporarily remove this functionality. If you frequently work with these formats, you can rely on applications like WinRAR or alternatives.
To uninstall the update, follow these steps:
- Access the Windows Update section using the Win + i shortcut.
- Navigate to “View update history.”
- Locate the update identified as KB5031455 and double-click it.
- Click on the option to uninstall it.
- Restart your computer to remove any remnants of the update and prevent it from affecting your desktop icon distribution.