The popular WhatsApp application is one of the most used during the mandatory quarantine that the Spanish population is currently experiencing. According to official figures of the operators, the traffic of this application has multiplied by five since the state of alarm was declared. Since then, its performance has been quite good and has managed to hold up quite well. However, for a few minutes it is impossible to download the photos that have been shared or the audio messages.
WhatsApp is the messaging application par excellence, allowing you to exchange messages, photos, videos and audios with family and friends, but also with coworkers. Millions of messages travel through its servers every second, being one of the most used applications in the world. Occasionally, problems disrupt its smooth operation and users are unable to communicate properly.
Could not download image
The image could not be downloaded. Retry. If the problem persists, turn off Wi-Fi or VPN, or connect to another Wi-Fi network. ” That is the message that appears when we try to download a photo or video that has been shared by WhatsApp , but also when we try to listen to an audio message. At the moment, it appears that the messages are not affected. Many are reporting that WhatsApp does not work .
The problem has started at the edge of 23:00 Spanish time and persists at the moment. The live bug map of websites like Downdetector shows us problems in our country, but the most repeated reports come from Northern Europe. We also observe problems in points in Latin America.
Instagram and Facebook also in trouble
WhatsApp shares servers with Instagram and Facebook , as they all belong to the giant of social networks. For this reason, these last two services have also been experiencing problems for a few minutes. In the case of Instagram, we have detected problems when it comes to seeing the stories uploaded by our contacts.
On Facebook we also have specific problems with multimedia content . We will continue to update this news as we have new details about the problems or the constancy that they have been resolved. As usual, the company does not usually use social media to confirm its connectivity problems. In fact, the Twitter account he had enabled for this purpose has not been updated for some years.
Updated 23:45 – The service has started to re-establish based on our tests, although the Downdetector website continues to detect user complaints. Reports of problems in South America are starting to increase.