On our site we constantly insist on the importance of having our mobiles updated. This is the best way that our terminal has the latest security updates, as well as improvements and bug fixes that manufacturers are releasing in the form of patches. The problem comes when we want to upgrade to a new version and we cannot in any way.
Realme is one of the companies that are most immersed in the process of updating their mobiles. Let’s remember that a few months ago they released their RealmeUI cape, which implies an arduous process to change the soul of their entire portfolio. For this reason, it may be more common for failures to occur in Realme’s mobile updates , although it is common in all brands.
Download does not start
This is one of the most common problems. The update has two processes: download and install. In this case, our mobile alerts us of the arrival of a new version or patch, but we cannot start downloading it. As always, we will have several possible solutions in our hands.
Clear the cache
One of the solutions is to clear the cache of the system settings. This is a method that works in the vast majority of cases and allows the update to start smoothly . To do this we will have to go to Settings and enter “Applications” once inside we look for the so-called “Settings” and once inside we tap on “Clear Cache”
Remove the card and SIM
If our mobile phone has a memory card, it may interfere at certain times in the correct download of an update and the system may conflict during this process. In order to make sure, we must remove both the memory card and the SIM card. Then we must be sure that we are connected to a secure Wi-Fi network and try to download the update again.
Toggle between data and Wi-Fi
It is a method that allows us to rule out that the failure is due to our Internet connection. To do this, we must alternate between Wi-Fi and Mobile Data to see if the download begins. In this case, if the problem arises while under a Wi-Fi network, we must slide the quick access bar and tap on the icon to disable the network. Now we will be in data network and we must check if the download occurs correctly. Otherwise, we must deactivate the data and try a Wi-Fi network.
Check storage
Lack of space is another of the most common causes. If we do not have enough memory in the device, the update (depending on its size) will never start. To do this we must go to Settings / Applications and delete those apps that we use less. Similarly, within Settings / Storage we can perform an automatic cleaning of the system that will eliminate all the junk files that are occupying space unnecessarily. Once done we will go back to the update to check if the download process starts without problems.
Known error “No network connection”
It is a known bug in Realme’s mobiles. Although it may be somewhat specific, it is worth remembering that sometimes, users have had problems updating, due to the maintenance of some OTA servers. In this case the mobile throws the error “no network connection” and the update cannot start downloading. In this case we can only insist until the brand has finished maintenance and the error is solved.
Unable to install update
In this case, the update download went smoothly , but the installation never begins. That is, we will not see the progress bar that indicates that the system is proceeding to update the system and will not restart.
Check the battery level
Realme phones have a security system that prevents a critical update , such as the operating system, from occurring if the battery does not have a certain level of charge. This prevents the mobile from suddenly shutting down in full installation, as it happened years ago, and may be unusable. However, the required battery levels vary depending on the operating system we have:
- If your Realme is already updated to RealmeUI : you must have at least 30% battery
- If your Realme continues to work with ColorOS : you must have at least 40% battery
Close all background processes
Sometimes some apps in the background may be consuming too many resources, and the installation of the update may stop for security. To check it we will have to press the recent applications key and close all of them until there are none left. Then we go back to the update window and it is very likely that the installation will start smoothly.
The update never comes
Another common problem the user faces is waiting for an update that should have come but never does. In this case there are also several factors that influence that we never receive the notice.
Nightly updates disabled
It is very likely that our Realme mobile has nightly updates activated. It is a system to avoid interrupting daily activity with the device, since updates (except for those security criticisms) will occur at night. In other words, between 02:00 and 05:00 in the morning, the terminal will use it to download and update. This can be the cause, when the function is activated but the user has the habit of turning off the mobile at night or when the battery runs out earlier. The best option to ensure that the update arrives and is installed as soon as possible is to deactivate this option, which is found in Settings / System / Software updates. Then we tap on the options gear and uncheck the function.
It has not been launched in your area
When the brand announces major software updates, the launch does not take place simultaneously in all countries, but is done in a staggered batch, as a “firebreak” effect in case of problems. This means that we will have to wait until the mobile notifies the patch. In addition, it is possible that two Realme phones of the same model and being in the same area, do not receive the update at the same time.
Force update
Sometimes we are waiting for the update to jump or the system warns us, but we can advance the work ourselves trying to force the update manually. To do this we go to Settings / System / System Updates and click on “Check for Updates”
Don’t wait for the OTA
The best method to end headaches is not to wait for the update and install it manually . Realme hosts on its official website the latest firmware for your devices, which we can also install manually using two different methods. We will only have to choose the appropriate file for our model.