The OnePlus firm puts a lot of effort into mobile cameras, although this is not always enough so that we do not encounter recurring camera problems and errors . Luckily most of them have a relatively simple solution, which we are going to show you so that you can recover the camera and use all its added functions in OxygenOS.
Before thinking about changing your mobile for any of these errors, it is important that we try each and every one of the occlusions, although it may seem somewhat complicated that another solution may be what we need, we lose nothing by trying it. Whatever model or version of OxygenOS we use, we will be able to carry out these solutions to eliminate errors.
The mobile cannot focus
One of the most widespread problems of OnePlus has to do with focusing, a section that combines hardware and software to achieve focus on objects or landscapes. In some mobiles such as the OnePlus 3 and OnePlus 3T this problem is directly linked to the hardware since the mechanism of the lens of its main camera at the same time stops working, before this problem we only have to change it in the technical service as it is a problem that comes under mobile warranty.
In other devices this problem may have its origin in an incorrect use of the camera, where we can only have activated the macro mode and therefore we cannot take the classic photos. Deactivating it is very simple, we just have to touch at the top. If this is not the source of the failure, we must manually focus on the desired object as shown in the images.
Camera app closes on OnePlus
Several users have complained in the OnePlus forums about problems that prevent using the camera when forcing the closure, this sometimes occurs with the main camera and in other cases with the wide-angle of the camera. Faced with this problem with the OnePlus camera, the best thing we can do is reset the app by deleting all the data associated with it but which will not affect the photos or videos in our gallery at any time.
To carry it out we have to go to Settings> Applications and look for the official camera app that comes with our mobile. Inside we will touch on storage and we will proceed to delete cache and then delete storage so that it works again as the first day.
OnePlus night mode not working?
One of the intelligent functions that OxygenOS includes in the camera is the night mode, with this option the shutter speed is adapted to the needs of the situation so that we get details where the practitioner seems impossible to see them. However, we must be aware of them and it is not only worth shooting.
If nothing else press the button we change the position of the camera our mobile will not be able to achieve the desired result. When the message “capturing, do not move” appears at the top, we must pay attention to it or else we will have the feeling that it has not worked. We can also use a tripod to achieve even better results.
The solution is in OxygenOS
When none of the above problems is related to ours or we have already tried and we have not found the solution, we have to trust the brand and its update program . In several cases and especially in recently launched mobiles we have seen problems that were solved shortly after.
For them we just have to go to Settings> System> System updates and we will check that we have the latest patch and version of OxygenOS.
If nothing has worked, wipe cache is what you need
In OnePlus mobiles we find a recurring solution to many of its problems that will also help us with the camera and this takes place in the recovery menu. To carry it out, we first have to store our photos, videos and files in a safe place because the memory of our mobile phone may be affected.
- The first thing we will do is turn off the phone.
- Then we hold down the low volume and power buttons until we see the OnePlus logo.
- Then we select English language.
- We play wipe data and cache.
- Then in wipe cache.
- And now Yes to confirm the action.
- Finally, when it is finished, click on reboot.
When turning on again, we do not have to notice more change than the solution to our problem with the camera , but it is likely that a specific application has also been affected.