An iPhone is a product that has a high price, and that is why whenever a problem appears in its hardware, we start to tremble. In this case, we must know that Apple has different plans that always guarantee that you have the necessary coverage for the most common problems that may have arisen. Although, it must be borne in mind that these programs are limited and are designed so that very specific conditions are previously met.
Requirements to repair your iPhone for free
This is really important, because Apple is not always going to cover repairs. It is true that all consumers know the guarantee that applies to all the products we buy. This is a plan offered to customers to give complete peace of mind that assistance will be received if something happens to the device. But you always have to read the fine print of the contracts, and in the case of the guarantee there is a very long fine print that you must know.
A priori, any repair that is carried out on the iPhone in the two years following its purchase must be free . But for this, different requirements must be met. And it is that always before wanting to request the guarantee, an expert is going to be in charge of checking the device to know if you can enjoy the advantages of its programs. The first point to keep in mind is that the device must always be within range. From 2021 backwards, the legal guarantee in Spain was two years. But as of 2022 this is something that was finally increased to 3 years. Always from the date of purchase that is reflected in the invoice.
The second requirement to meet is that it always be a factory damage. This means that if your screen is broken due to an accidental blow or because the device has been soaked, it will not be covered. Apple will only fix bugs that are your fault. This includes mainly the parts of an iPhone that have some kind of factory that is dragged from production. This is something important because you always look at the detail. And yes, Apple will quickly know if you have wet the mobile precisely to not offer a guarantee. And this means that you will not have free repairs on your iPhone.
Current Replacement Programs
In the event of a problem that is widespread on iPhone devices, Apple launches service programs. These are strategies that the company has to be able to carry out massive repairs. In this way, they recognize that there is a problem that comes from the factory itself. But of course, instead of creating an alarm, what they do is offer a solution for all users.
Anyone can have access to these replacement programs as long as the established requirements are met. It should be noted that in these cases, if you have a problem with your iPhone that is included in one of its programs, but it is not under warranty, you will still not have to pay anything at all. In this way, the company makes it possible for any device, regardless of the time elapsed since the purchase, to have access to its almost complete repair.
Below, we’ve outlined all of the iPhone-related replacement or repair plans that are currently in place.
Sound problems on iPhone 12 and 12 Pro
In the case of iPhone 12 and 12 Pro models (not including 12 mini and 12 Pro Max) different sound problems were detected. Apple acknowledged that the problem was in a small group of devices, and specifically in the receiver module. The affected devices were manufactured between October 2020 and April 2021. This is a really important thing to keep in mind, and is being queried through the batch. This is information that is available from Apple.
The company details that the problem resides in these two devices and materializes with the fact that no sound is emitted from the receiver. This is something that applies when making or receiving calls. If all this is true, Apple replaces the sound module in hours and without spending any money. This is somewhat limited to the country of purchase of the device, and as long as it is repaired by an SAT.
iPhone 11 touch response issues
One of the most important components of the iPhone is the touch screen. That is why you should always be very careful with its maintenance. Apple has determined that a small percentage of iPhone 11 may become unresponsive to touch. This is due to a display module that is defective from the factory. Specifically, the affected equipment is those that were manufactured between November 2019 and May 2020. When checking, it is recommended to enter the serial number of the iPhone 11 on the Apple website.
It should be noted that it only affects this device, and it can be very easy to find the error. Obviously, it is limited to the fact that the device has not suffered any accidental blows, nor that the screen is cracked. This can mean that the module is not responsible for the error that you are presenting in touch technology. It should be noted that there is a similar problem in the iPhone 6 Plus.
Problem on iPhone 6s and 6s Plus
When the iPhone restarts, or suddenly shuts down, it is really important that it can start up properly. But Apple acknowledges that in the event that you have an iPhone 6s or 6s Plus, it can cause a glitch on some devices where it won’t boot properly . This is something quite common and that in most cases is related to the battery, although sometimes it should also be remembered that the motherboard can be one of the main causes of the error.
In this case, Apple always remembers that the devices that may present this problem are those manufactured between October 2018 and August 2019. Beyond these dates, the repairs will not be able to be carried out in the SAT, since in theory Fixed the existing bug that was causing this error. It should be noted that this error has not transcended.
iPhone X screen problems
Apple has determined that iPhone Xs sometimes have display issues. But it does not affect the display as such, but it fully affects the tactile response due to a fault in the display module component . Specifically, devices that are affected by this error exhibit the following symptoms:
- The screen, or part of the screen, does not respond to touch or responds intermittently.
- The screen reacts even if it has not been touched.
Keep in mind that if you pass the warranty recognition systems, you will choose to access the free replacement of the screen module. It is always emphasized that in the event that the screen presents another fault, such as a break, it will have to be repaired previously. In this case, it is quite likely that it will not be completely free, and you will have to pay separately. In addition, models are not presented between specific dates to access this program.