Internet connections are possible thanks to a series of factors, configurations, tools and devices that in combination allow us to surf the net. However, sometimes problems can arise that prevent us from navigating correctly. Sometimes it is a failure in the device, in the software we use, some malware that is interfering, etc. In this article we are going to explain how to fix IPv6 connectivity problems in Windows 10.
How to troubleshoot IPv6 connectivity issues in Windows
As we know, Windows 10 is the most used operating system by desktop users today. This means that articles like this we write can benefit many readers who encounter problems of this type. Let’s see what we must do to fix IPv6 connectivity failures in Windows 10 , something that can happen.
IPv6 is the protocol that came to succeed IPv4. It maintains the most used functions but adds important improvements that allow for greater capacity.
The first thing we can do is check if we have IPv6 connectivity. That we can easily find out by following a few simple steps. To do this we go to Start, enter Settings, access Network and Internet and go to Network and Sharing Center.
When we are in this section we click on our network and a new window will open. There, next to IPv6, we will see a message. If it indicates “Without Internet access” it means that we do not have IPv6 connectivity and that is what should be solved.
First of all, keep in mind that IPv6 connectivity also depends on our operator. If the company we are using does not have this service, we would have nothing to do.
Check that IPv6 is activated
The first and most basic thing is to check that IPv6 is correctly activated . For this we go to Home, enter Settings, access Network and Internet, Network and Sharing Center and access our connection.
There a window will open, like the one we saw earlier, but this time we click Properties (we accept) and there we look for Internet Protocol version 6 (TCP / IPv6) to be activated.
Restart Winsock
One of the options we have to try to fix the IPv6 connectivity problem in Windows 10 is to restart Winsock . For this we go to Start, write Command Prompt and open it with administrator permissions. Then we run the netsh winsock reset catalog command.
Once we do this we will have to restart the system for the changes to take effect. Later we will be able to check again if the IPv6 connectivity is started or not. If not, we can carry out other alternative solutions.
Update network card drivers
This is something that can solve many problems that come our way. It is very important that we always have the latest versions of the network card drivers, as well as any device.
Therefore, to solve IPv6 connectivity failures in Windows 10, something we can try is updating the network card drivers . For this we go to Start, open the Device Manager, go to Network adapters, select the one that interests us and right-click with the mouse and click on Update driver. Once this is done we have to restart the computer so that the changes are made correctly and check them.
Run the troubleshooter
Windows 10 also offers us the possibility to run the troubleshooter . To do this we go to Start, go to Settings, go to Update and security, go to Solve problems and click on Additional problem solvers.
Once we are here we have to click on Network adapter and run the Windows troubleshooter.
In short, following these steps we have mentioned we can solve the problem of IPv6 connectivity in Windows 10. A series of options that may be interesting for those who have this problem.