The spatial audio features of Apple Music or Apple TV + are especially liked by many users who want to enjoy surround sound in three dimensions. However, lately problems are being detected for the playback of content in this format with the AirPods. A problem that Apple has not commented on, but based on what users report, it could have a simple fix.
Origin of the problem and solutions
There is no one main cause of the issue with spatial audio on AirPods, but several. As we already warned, Apple has not commented on this problem and the fact that it is not a very widespread fault makes us think that the solution involves carrying out a series of basic checks such as these:
- Check that this functionality is activated . If you are on an iPhone or iPad, all you have to do is open the control center, press and hold the volume bar and see if it is active. On Mac you will have to do it from the access to the sound settings of the menu bar.
- Check the compatibility of AirPods as they may not support this feature. Of those that exist, only the original AirPods and the 2nd generation are left out of compatibility.
- AirPods (3rd gen)
- AirPods Pro
- AirPods Max
- Restart the device you’re playing the content on, putting the AirPods back in their case during the process. This will help kill background processes that might be interfering.
- Reset your AirPods by following the appropriate instructions depending on the model you have. Once you do, you must configure them as if they were new. The process shouldn’t take more than a couple of minutes.
- Update both the software of the device you’re playing it on and the firmware of the headphones.
What to do if you have not been able to solve it
The above tips are valid for those common problems in AirPods, which is what we associate problems with spatial audio and other similar functions. However, the fact that they still don’t work after trying that indicates that they could be faulty.
In the case of AirPods Pro, there is a free replacement program from Apple, although this covers factory faults that cause static and clicking sounds to be heard, but not directly related to the reproduction of content with spatial audio. For this reason, in the end, the most advisable thing is that you make an appointment with technical support and go with the AirPods so that they can verify what is happening.