Error downloading files on mobile: How to fix, solutions and tricks

Without this power, our mobile will lose many of its virtues and we will only have online consultations, with the corresponding cost of mobile data in our rate. So that this does not continue to happen, we are going to give you the keys to solve it, depending on the situation that is occurring in the terminal.

Check phone memory

The most repeated case occurs when the terminal has reached its space limit, which in some cases has been warning for weeks with a notification about low memory. We may have been delaying the moment, but when we cannot download photos on our mobile, download some other file, it is time to get down to work.

Free up space in memory

The first and most recommended option is based on freeing everything that we no longer need from our mobile. Little by little we are accumulating spaces with various elements that we have not even used for weeks or months, but until we get rid of them they will continue to be present. That is why we invite you to clean all this:

• Apps we don’t use .
• Screenshots, memes shared with us, and other multimedia files .
• Downloads we no longer need .

To save time, we can choose to use Google’s Files app on Android, with which the AI works for us to show us large, repeated files and even memes that we can delete with the press of a button. This way we will get the storage we need to download the files on our mobile that have now become important.

Move files to card

Another of the alternatives that we have to complement the previous one or, choose only this one, is to move all the files or a large number of them. We can do it with a MicroSD card and the help of the file explorer, cutting photos and videos so that they stop occupying the internal memory. To do this, we must follow a series of steps:

• First of all, we will enter the file explorer .
• They will appear separated by folders.
• Next, let’s go into the Pictures folder.
• Then we hold our finger on a photo, tap on the top three dots and choose Select All .
• Now that everything is selected, we will have to click on the three points at the top again and this time we touch on Move to and choose the external memory.

We must do these same steps in each of the folders to transfer the files to the phone’s microSD. However, we can also connect the mobile to a computer or storage device and take those elements out of our mobile. In this way, our mobile will be clean , ready and without download errors that put us in a bind.

check the apps

However, there are also many applications that we have on the smartphone that will accumulate files, messages , etc. So this means that they will occupy more and more space on the mobile device. Therefore, in order to empty the memory of the smartphone, we will have to enter these different apps, as would be the case of WhatsApp, Telegram, etc., which fill up with chats, images, and other multimedia content.

In this case, it will be as easy as deleting the chats that we no longer need. In this way, the photographs that we have received through this type of application will also be deleted. With this simple action, we will be able to clean the device of files that we no longer need. The only drawback is that we will have to go one by one checking which elements we can delete completely.

Check the browser

Another element that, although it may not seem like it, is taking up space on the device is the browser that we constantly use on the smartphone. Not only because of the cache that it can accumulate, but also because of the videos, images, documents, among others, that we download from the Internet. Therefore, we will explain what you should take into account to gain memory.

Reset and wipe data

One of the easiest ways that we will find to empty and leave the browser that we use on the device as new, be it the Mozilla app, Google Chrome, etc., will be by restoring the app to its factory settings . The positive side is that it will only take a few seconds, so to achieve it, you have to do the following:

• We enter the mobile Settings .
• We go down to enter Applications .
• We locate the browser app and enter it.
• We select Clear cache and Clear data . In the case of iPhones, you have to uninstall and install it.

Use alternative browsers

We can also think of other solutions, such as looking for a browser that does allow us to download files without difficulties or that even takes up less space when installing it on the phone. Among all the options that exist for Android and iOS, we find an extensive list that goes beyond Google Chrome and Safari, such as these:

• Opera .
• firefox .
• Brave .
• Microsoft Edge .

In any of them we will be able to visit the same URL again, to download the file again and trust that the download is now complete . So that the terminal is not saturated, it is convenient to cancel the first of the downloads that we start before, close other open processes and have some patience if it is a large file.

Another reason why it may be impossible for us to get hold of the online file for the mobile is based on the fact that the download is canceled because the browser detects it as a malicious file or it has been removed. That is when we have to look for another alternative, since the vast majority of images, videos and all kinds of elements are present in various portals. Surely we will find another solution that satisfies us in the same way.

Other solutions

However, these previous methods will not be the only ones that we will have at our disposal to be able to download files on the mobile again . If after having followed the steps above, your phone is still preventing you from downloading, you should take into account the following solutions that we will explain below.

check the permissions

Perhaps the error has arrived unexpectedly at the moment when we most need to gain access to a file that inevitably has to be downloaded. This is where we will regret not having accepted all the permissions on purpose or inadvertently the first time we use the application. Luckily, there are ways to get this issue resolved quickly. To check the permissions of the app that does not allow us to download files, we must follow these steps:

• Let’s go to the phone settings .
• We enter the Applications tab.
• Click on the app that is giving us problems.
• From this menu, we will tap on the Permissions option.
• We check that you have all the necessary permissions to access the media files.

Check the network and connection

Another of the main culprits for not being able to download files on the mobile is the connection to the network . Which for some reason is preventing us from downloading that element that we need in the terminal. The main reason why the files are not downloaded to the mobile can be in the speed of the network. Something that we are going to find out with exact data by doing an online speed test in a matter of seconds. For you to do it without problems, this is what you should do:

• Enter the web.
• Select your carrier .
• Click on start speed test.

This way we will know at all times if the large file that we are trying to download is not completed due to our speed or for some other reason. We must also consider situations based on interference , for which the signal and speed that we enjoy is not optimal. As may be the case of being close to devices that emit waves, such as microwaves or because we are surrounded by Bluetooth devices, which affect.

switch connection

To complete a download that is taking us forever, we can try to change our connection type. Perhaps we are doing it via mobile data, when it really requires a higher speed than only a fiber optic Wi-Fi network can offer us. Although, we can always try to see if we have an Internet connection in other apps. In any case, if we want to see if we are well connected, we can follow these steps:

• First, we will enter the smartphone settings .
• Then, click on Networks and Internet / Connections / Wi-Fi (this step will vary depending on the customization layer and the operating system).
• Check that you are properly connected to a Wi-Fi network.

In case we are already connected to a wireless connection, we need to make sure that the band we are using is correct, since some routers offer three alternatives. Therefore, we only have to follow the previous steps and look at which network we have the smartphone connected to at that moment, since there are three options as we told you:

• 2.4 GHz Wi-Fi band .
• 5GHz Wi-Fi band .
• 6GHz Wi-Fi band .