Bluetooth Issues in Windows 10: How to Fix it

There are many causes and problems that we can find in our team that have to do with Bluetooth or synchronization with other devices. For each problem in question we will have to find the possible solution, however, first of all, it will be best to carry out certain basic checks that can help us solve our problem or determine what is causing it and how we can solve it.

Initial checks

If we are configuring a new device and Bluetooth does not appear, then we must check its specifications to make sure it has Bluetooth functionality. Similarly, it is important that we check that the Bluetooth of our PC is activated as well. In Windows 10, we can open the Settings page and navigate to the Devices> Bluetooth and other devices option and check that Bluetooth is correctly activated.

It is also convenient to check that the Bluetooth device is properly activated, charged and that it is within reach of our computer. If so, but our team does not detect it, we can try to deactivate the device , wait a few seconds and activate it again to check if this is recognized by our system.

Another of the checks to be carried out before anything else is the status of the Bluetooth on our PC. Specifically, these are the settings that we should review:

• Airplane mode disabled : check that airplane mode is disabled from Settings> Network and Internet> Airplane mode.
• Bluetooth : Try to disconnect and reconnect Bluetooth from our PC from Settings> Devices> Bluetooth and other devices> Bluetooth.
• Delete the connected device and reconnect it : To do this, go to Settings> Devices, Bluetooth and other devices> Bluetooth, select the device with which we have problems connecting and click on the Remove device option. Then we try to connect to it again.

Needless to say, running the Bluetooth troubleshooter is one of the first things we should do if we don’t really know what our real problem is. In this way, automatically and transparently for us, the solver itself will try to detect any problem and put the corresponding solution.

To do this, all you have to do is open the system configuration page and navigate through the Update and security> Troubleshoot options and launch the Bluetooth troubleshooter.

Last but not least, another of the basic checks is to check the drivers installed on the computer. Any update to Windows 10 could have damaged the computer’s Bluetooth driver or had an outdated version of the driver. Therefore, it is recommended to check for automatic updates of the Bluetooth driver.

To do this, we open Device Manager from the Win + X menu and then select the Bluetooth adapter to right-click on it and select the option Update driver> Automatically search for updated driver software . We follow the steps and close to finish.

Then, we only have to restart the computer and check if the problems with Bluetooth in Windows 10 have been solved.

Troubleshoot Bluetooth issues in Windows 10

If, after carrying out this series of initial checks, we continue to have problems, these are the most common situations we may face and the steps to follow to solve them.

Bluetooth does not work or icon is missing

In the case that the Bluetooth does not work or the icon itself is missing in the system, the problem may have occurred after installing any Windows 10 update, after an update to the latest version of the Microsoft operating system from a version above or because Bluetooth itself does not appear in Device Manager.

If we find any of these situations before, what we must do to try to solve it is:

• Run the Bluetooth troubleshooter in Windows 10.
• Uninstall the Bluetooth adapter from device manager and reinstall it.
• If none of this fixes it, we can submit the error in the System Feedback Center .

Problems with Bluetooth accessories

If we can correctly turn on the Bluetooth for we have problems when pairing a device, this is what we can try to solve it in each case:

• Keyboard, mouse or pencil :
  • If you ask us for a PIN to use the device but we do not know what it is, then we must look it up in the documentation of the device itself or try 0000 or 1234 .
  • In the case that you request a PIN but we do not see the place where we must enter it, we must try to type 0000 with the bluetooth keyboard and press Enter.
  • We can also try removing the device and pairing it again from Settings> Devices> Bluetooth and other devices> Remove device.

• Audio :
  • If the problems arise when connecting a Bluetooth audio device, then we must ensure that the device is within reach of the PC and that the audio is being played through the bluetooth device. To do this, from the configuration page we go to the System> Sound option and in Choose the output device we select the bluetooth device.
  • In the event that the device appears correctly paired but we cannot hear the audio , we must ensure that it is connected. We open the Configuration page and navigate to the Devices> Bluetooth and other devices option and within the Bluetooth section, select the device itself and click on Connect.
  • If we still don’t fix the problem, we can try unpairing and pairing the Bluetooth audio device again .
  • If the device is connected but the audio quality is not good , then we will have to make sure that the audio is being played by the device. We open the Configuration> System> Sound page and in Choose the output device we choose the bluetooth device.

• • The problem persists, we can try to mute everything that may be using the bluetooth connection or check that the stereo mode of the selected device is. To do this, we click on the speaker icon in the system tray, unfold the tab and make sure that the Stereo option is selected. If this option is not available, we can try unlinking and pairing the device again and check if this option now appears.
  • If the Bluetooth volume controls do not work after installing a system update, we must ensure that we have installed the latest available updates in Windows Update or manually disable the absolute volume function, for which we will have to make a change in the Windows 10 registry To do this, we open a command prompt window with administrator permissions and run the command reg add HKLMSYSTEMControlSet001ControlBluetoothAudioAVRCPCT / v DisableAbsoluteVolume / t REG_DWORD / d 1 / f . Then we restart the computer for the changes to be effective.

• Others :
  • If we have tried all of the above but have not been able to fix the problem or it is another error, then it is best to contact the Windows 10 Feedback Center to submit the problem.