AirPods are an incredibly convenient and versatile audio accessory, but like any tech product, they are not immune to occasional issues. One of the most common problems users encounter is when one of the AirPods stops working. In this article, we’ll delve into the causes of this problem and explore various solutions to get your AirPods back in perfect working order.
The solutions discussed below are applicable to both first and second-generation AirPods, AirPods 2, AirPods 3, and AirPods Pro.

Simple yet Effective Solutions
Check Battery Levels: Sometimes, a seemingly non-functioning AirPod is simply out of battery. Keep in mind that AirPods can discharge at different rates, so one may run out before the other. Also, ensure your charging case has sufficient charge (above 10%) to power both earbuds.
Reinsert AirPods: If one AirPod appears unresponsive, try reinserting it into the charging case. Improper placement may disrupt the connection, causing issues.
Clean Your AirPods: Accumulated dirt and debris can interfere with the connection between your AirPods and the charging case. To clean them, you’ll need a dry, lint-free cloth, a soft-bristle brush, a straw cleaner or Q-tip, and 70% isopropyl alcohol. Gently clean the AirPods’ stems and internal contact points within the charging case. Be cautious not to apply excessive pressure that may damage the charging connectors.
More Complex Solutions
Factory Reset: If the issue persists, a factory reset might be necessary. Follow these steps to reset your AirPods:
- Place the AirPods in their case and close the lid.
- Wait for about 30 seconds, then reopen the lid.
- On your iOS device, navigate to Settings > Bluetooth, and tap the circled “i” icon next to your AirPods.
- Scroll down and select “Forget this device,” confirming the action.
- With the AirPods case lid open, hold down the button on the back of the case (location varies by model) for approximately 15 seconds until the status light flashes amber.
- Finally, bring your AirPods near your device and follow the steps to reconnect them to your iPhone, iPad, or Mac.
In conclusion, the majority of the solutions discussed in this article can be performed from the comfort of your home, eliminating the need for a visit to an Apple Store. By following these troubleshooting steps, you can potentially resolve most common AirPod issues and enjoy uninterrupted audio experiences.