If you encounter difficulties when attempting to send a video on WhatsApp and it fails to upload or reach the recipient, there are several possible reasons for this issue. It’s important to note that it’s unlikely to be a problem with your mobile device or the app itself, but rather something else causing the problem.
If you suspect it may be a temporary issue with your device, you can try restarting it to see if that resolves the problem. Additionally, checking for any available updates for WhatsApp and installing them, or reinstalling the app altogether, may also help. However, it’s worth noting that these steps usually address different issues, as the main causes for being unable to send videos or encountering errors are typically related to other factors.
This is why you can’t send videos
Here are some of the most common reasons why you may encounter issues when sending videos through WhatsApp:
Your Internet connection is responsible
efore troubleshooting any issues with sending videos on WhatsApp, it is important to ensure that the problem is not caused by a weak internet connection or poor network coverage. Videos are typically larger in size compared to photos, which means they require a stronger internet connection to be successfully transmitted.
In many cases, the root cause of the problem lies in the quality of the internet connection. To address this, you can try the following steps:
- Check your network coverage: Verify if you are in an area with poor network coverage. If so, consider moving to a location with better signal strength.
- Connect to a Wi-Fi network: If available, connect to a stable Wi-Fi network. Wi-Fi generally provides a faster and more reliable internet connection, which can improve the video sending experience.
- Share someone else’s data connection: If you are still experiencing difficulties, you can try using someone else’s data connection by asking them to share their mobile hotspot. This will help determine if the issue is specific to your internet connection.
The videos you want to send are very heavy
Another possible reason for encountering difficulties when sending videos on WhatsApp is if the video exceeds the maximum file size limit supported by the app. WhatsApp only allows videos up to 16 MB in size to be sent. If the video you are trying to send exceeds this limit, you will need to explore alternative solutions.
Here are some options you can consider:
- Split the video: If the video is too large, you can divide it into smaller parts and send them separately. This can be done using a video editing app or software.
- Compress the video: You can reduce the file size of the video by compressing it. There are various apps and software available that allow you to compress videos without significantly sacrificing quality.
- Shorten the video duration: If the video is lengthy, consider trimming or editing it to reduce its duration. This can help decrease the file size and make it easier to send.
- Upload to the cloud: If the video is still too large to send, you can upload it to a cloud storage service (such as Google Drive, Dropbox, or iCloud) and share the download link with the recipient.
Additionally, it’s worth checking if the video file itself is corrupted or damaged. Before attempting to send it, try playing the video on your device to ensure it works properly.
Low memory on your phone
Insufficient internal or external memory on your phone can also be a reason why you’re unable to send videos on WhatsApp. To resolve this issue, consider the following steps:
1. Check your memory cards: If you’re using an external memory card, ensure that it is properly inserted and functioning correctly. Make sure it has sufficient space and is not read-only or experiencing any issues. If there are problems with the card, try removing it, formatting it, or replacing it with a new one.
2. Free up internal storage: If you’re not using an external memory card, it’s crucial to create more space on your device’s internal storage. Delete unnecessary photos, videos, and applications that you no longer need. This will not only address the problem of sending videos but also prevent issues when receiving them.
By addressing storage limitations, either with a functional memory card or by freeing up internal storage, you can overcome the obstacle of being unable to send videos on WhatsApp due to insufficient memory.
The date and time of your smartphone are wrong
Surprisingly, an incorrect date and time on your mobile device can indeed impact WhatsApp and lead to issues with sending videos. This is especially relevant for devices where the date and time are manually set or have been altered for various reasons. Therefore, it is essential to verify the accuracy of the date and time settings on your phone. Here’s what you can do:
1. Go to the settings of your mobile device.
2. Look for the section that manages date and time settings.
3. Ensure that the date and time displayed are accurate and match the current time zone.
4. If necessary, adjust the date and time settings to the correct values.
By ensuring that the date and time on your device are correct, you can help resolve any potential conflicts that might be hindering the proper functioning of WhatsApp, including the ability to send videos.