Spotify is one of the most used applications on a daily basis. Whether it’s because we like music, or we want to enjoy a good podcast, we can find whatever we want in it. And best of all, if we don’t mind listening to the occasional ad, we can access all the content completely free of charge. However, as with all kinds of platforms, it is likely that we will suddenly come across an error that prevents us from enjoying the content we are looking for. For example, the common and dreaded “Something went wrong” error that suddenly leaves the app locked.
This error message is not very descriptive. Therefore, it is difficult to know for sure what it is due to. The most common reasons why we can find it are:
- A connection or load problem with the server.
- If we are using an old version of the app, and it cannot be authenticated.
- When using a VPN, it is very likely that we will experience blocks that lead to this error.
Depending on the reason why the Spotify application in Windows tells us that “something has gone wrong”, the solution may be one or the other. But, be that as it may, the solutions that we must carry out are very simple. Let’s see them.
Fix the error in Spotify
The first thing to do, if you haven’t done so already, is to close the app completely and reopen it . This can mean that, if the service or process has been blocked, restarting it will reconnect without problems. We can also try to restart the computer so that all the running processes are finished and we start over from scratch.
In addition, we should also check the status of the servers from this link . In this way we can make sure that the problem is not ours, but that it is a widespread failure that the company’s own workers must solve. Usually within a few minutes everything should magically work again.
Another tip to fix these problems with Spotify is to completely clear the cache of the program. This can be found in the directory C:/ Users > User > AppData > Local > Packages > SpotifyAB.SpotifyMusic_zpdnekdrzrea0 > LocalCache. We delete all the content and that’s it. In addition, we can also try to log out and log back in from the program to establish a new connection with the server.
Although the Spotify app should generally update automatically, as we have said, this problem is usually related to the use of an old version of the client. Therefore, to bring it up to date, we must uninstall the version that we currently have installed, and we will reinstall it. We can take advantage of and directly install the app from the Microsoft Store, so that it updates automatically from the Windows store itself.
Finally, if we connect through a VPN, or a proxy, we must disconnect so that the connection with Spotify is as direct as possible.