There are problems for OnePlus mobiles . Users are speaking out on networks and forums about the malfunction of the proximity sensor of their devices. This prevents them from listening to WhatsApp audio normally, as well as talking on the phone or listening to music. An inconvenience that has ended up becoming a martyrdom for the community.
Smartphone problems are more common than they seem and the origin of these can be very derivative. In the vast majority of cases you can take instant action to get rid of bugs, although sometimes the trigger is an update , and this seems to be the case.
A very annoying bug in OnePlus
Before explaining the error in depth and how it affects your OnePlus smartphone, it is important to talk about the proximity sensor along with its purpose. Nowadays it is usual for all mobiles to integrate it, since it helps to fulfill one of the main functions of a telephone and that is to speak with another contact through a call.
Its mission is to prevent the screen from remaining on when you bring the device to your ear and as a consequence you press the touch screen unintentionally . The proximity sensor detects items within a short distance, turning off the panel so as not to hang up the call by mistake. This is the most classic inconvenience, but it can also be extrapolated to other situations, being a nuisance over time.
Proximity sensor pauses/stutters audio playback with bluetooth headphones from oneplusnord
OnePlus users have communicated through the brand’s community forum, Twitter and Reddit the problem they are experiencing. A consumer on the latter platform claims that after updating his phone to Android 12 he cannot listen to music if he has it in his pocket. It goes into detail that while listening to Spotify with wireless headphones, the proximity sensor causes the music to constantly pause.
It also points out that after restoring the device everything remains the same . In the same way that if applications or services that use Bluetooth connectivity for the helmets and play content are removed or reinstalled. On the other hand, another user mentions on the forum that the notification bar drops down on its own when you are on a call.
Affected phones
Two of the individuals who have mentioned this error have a OnePlus Nord series smartphone, so at first it might be logical to think that the error only appears on these terminals. However, in the community forum there are several who point out that they have a OnePlus 9 as a mobile.
This means that it is quite likely that the problem has to do with a system update , as some claim that the errors began after updating to Android 12. The strange thing is that the OnePlus 9 already received this version a long time ago. One of the users shows the current firmware under the name OxygenOS 12.1 AC2003_11_F.13.
If your phone has such an update and is experiencing problems with the proximity sensor, it most likely has something to do with it. This means that your only salvation to get rid of the bug is to roll back to the previous version. Otherwise, you will have to wait for OnePlus to take action and fix this glitch.