Despite all the improvements that Microsoft little by little introduces in one of its flagship products such as Windows 10 , it is never infallible. With this what we want to tell you is that for one reason or another, the faults that we can find here are always present. Of course, in most cases, they are either not very serious, or we can solve them by ourselves in a simple way.
This is the case, for example, in which we are going to focus on these same lines. In reality we are going to focus on a failure that, without being particularly serious, can be somewhat annoying in the day-to-day with the team. Specifically, we are going to focus on an error that is more common than most of us would like. This refers to the shutdown or restart messages that we use daily at the end of a session with the PC in Windows .
Different ways to log out of Windows
Depending on the shutdown mode that we want to use at that time, the operating system itself offers us several alternatives in this same sense. With all this, what we mean is that we have the possibility to shut down, restart, hibernate or suspend the computer.
In this way, the operating system itself gives us the opportunity to choose between the indicated modes, depending on whether later we want the PC to start more or less quickly. That will depend on the circumstances of each one, or if we directly only seek to restart instead of closing the session completely. Of course, something we should know is that every time a new Windows update is downloaded to the computer, this changes. Actually, what we are commenting on here is that the system itself replaces the options to Shut Down or Restart the PC, by those of Update and shutdown or Update and restart .
In this way what Windows achieves is that, one way or another, before ending the current session with the operating system, we install the pending updates. We already know the importance that those of Redmond give to these elements that every so often they send to our teams. Of course, as we mentioned, when shutting down, if there is a pending patch or update, it shows us those two new messages . But you also have to know that these two options, as a general rule, disappear once the system starts again and has been updated.
Delete the Update and Shutdown or Update and Reboot messages
However, as we told you, Windows 10 is not an infallible system, as most of you already know. That is why on certain occasions these messages may remain in the Start menu even after installing the new update or patch . So, if this happens, next we are going to show what to do and how to solve it so that everything returns to normal.
But first of all we must know that the fact that these two options do not disappear after restarting or shutting down the computer, it may be because some update has failed in its installation attempt. That is why our team will continue to show these shutdown or restart options that we do not want to see here, for which we will show you several solutions.
Restart the Windows Explorer process
The first thing that we can try in order to solve this failure that appears to us, is to restart the Windows File Explorer application. For all this we only have to open the System Task Manager through the combination of keys Ctrl + Shift + Esc. Next we go to the Processes tab and look for the process called Windows Explorer.
In this way, once we have located it, we select it and click on it with the right mouse button. To finish, we only have to select the Restart option so that the process begins and the exposed problem is resolved.
Run the Windows troubleshooter
In the event that once we have restarted that element we see that the Update and shutdown and Restart and shutdown options continue to appear, let’s try something else. To do this, what we can do is use the Troubleshooter that is integrated into the operating system. Specifically in this case we are going to opt for the Windows Update solver in order to see if the failure is automatically fixed.
To do this, what we have to do is open the Windows 10 Configuration page from the Win + I key combination. In the window that appears then we go to the Update and security option. Then we click, in the left panel, on the Troubleshoot option and click on Windows Update to run the functionality from see additional troubleshooters.
Fix issues with updates
In the event that the problem itself persists, another option is to run the Windows Module Installer. It is worth mentioning that this is a service integrated in Windows 10 that allows us to correct the updates that are not completed in the operating system. By this we mean that Windows itself tries to fix problems with updates that don’t install properly.
To achieve this, what we do is open a command prompt window with administrator permissions and execute the command SC config trustedinstaller start = auto. Therefore, assuming that everything goes as it should, if it is executed correctly, we will see that the message appears in the command line ChangeServiceConfig CORRECT. So the special shutdown and restart messages should be gone by now.
But this type of failure, like many others in Windows 10, can be caused by a multitude of system parameters. For all this, we can also try booting Windows 10 in safe mode to try to identify the cause of the error we have talked about. The reason for this is that it can also be due to an installed application, an incompatible driver, etc.