The Huawei Mate 10 arrived on the market more than 2 years ago, but its long shadow is still very present. The large number of sales means that many users are being affected by problems with the Bluetooth connection and cannot use their wireless headphones or connect it to their car, among other functions that allow this type of connections.
The version of this connection is exactly Bluetooth 4.2 on the Huawei Mate 10 Lite and far from it is something that is generated by this, since Bluetooth failures can be linked to the configuration and other processes that we will try to solve. It doesn’t matter if your version of the device is the one with 4 GB of RAM or 6 GB, as well as 64 GB or 128 GB of storage.
The most likely failure, connection problems with the device
Before trying other solutions, we will carry out a series of easier tests, where all we have to do is go to the Settings> Bluetooth section and from there enter the linked devices, to remove them all and then return them to connect, checked if some of them were creating a conflict that caused us to fail.
The software of this device has recently been updated to Android 10 with EMUI 10 and this failure could come from the update, so we will follow other steps that could be the solution to our problems.
Clear network and Bluetooth data
To erase this data and allow the smartphone to function normally again, we will have to go to Settings> System> Reset network and Bluetooth settings . Through this option we are allowing the smartphone to erase all linked devices and information that could be causing a failure.
Nothing dangerous, because simply by deleting this data we will not be affected in the memory of the Huawei Mate 10 , nor in terms of music, photographs or even search history in the browser, only a series of unnecessary data will be deleted.
If the problems continue, we perform a hard reset
The last option we have for our Bluetooth to work again is to save all the photos and our files on a hard disk or other device as a computer to proceed to erase everything in our Huawei Mate 10 through a Hard Reset .
Once we are determined to start the process, we turn off the terminal and once off we perform the following steps:
- Press both the lock buttons and increase volume until we see the Huawei logo on the screen.
- Through the volume keys we move and with the lock button we enter.
- We place ourselves in the SELECT WIPE DATA / FACTORY RESET option .
- We headed to YES-DELETE ALL USER DATA
- And finally we play on REBOOT SYSTEM NOW
When we have done this, the smartphone will turn off all the data of the mobile phone and we can use it again as if it were new, hoping that now the Bluetooth if it works and the connection problems that we have suffered on previous occasions are not repeated.