If you have problems with the screen of your iPhone 8 or iPhone 8 Plus, don’t worry, it has a solution. In this article we will investigate the possible failures you are experiencing, as well as the procedure to follow if it is broken or needs to be replaced. We also tell you the price you would have to assume at Apple to tackle this problem.
If the iPhone 8 screen is not responding
There may be parts of the screen of your iPhone 8 or 8 Plus that do not respond or it may be that the entire screen does not react to your touches. If you apparently see the screen well, that is, it does not have any scratches or you remember that it was hit, it is possible that the problem is due to the software. It is strange that this happens, but to get out of any doubt we advise you to force a restart of the device. For this you must press and quickly release the volume up button, press and quickly release the volume down button and finally keep pressed the lock / unlock button until the screen turns off and the apple logo appears.
If after the iPhone has turned on it still does not work, it is most likely that the parts that make up the touch panel of the screen are faulty. Either due to a blow or a factory defect, this has no other solution than to have the device repaired. That is why we advise you to continue reading this article to know how to proceed.
Scratches and other small marks on the screen
It is completely normal that, no matter how careful you are, at some point you find a scratch on the screen of your device. Unfortunately these cannot be fixed on their own, but require the entire screen to be replaced. This case is perhaps very extreme and unless scratches really prevent you from enjoying a good experience, it may not be worth the full repair cost. For these purposes it will be the same as if the screen were completely broken , since the procedure for changing the screen is the same at the end because the technical services do not usually repair specific parts of the screens.
Free screen change, is it possible?
Being able to have a screen change without paying anything sounds very succulent and the truth is that this situation can occur. Although this is an unlikely case, it also usually occurs because sometimes in the manufacturing process of the devices something can go wrong that causes defective parts to slip into the terminal.
While it is true that massive batches of iPhone 8 or 8 Plus have not been reported with this problem, there is nothing to indicate that the case of your device cannot be exceptional. If your phone is under warranty and you go to Apple with this failure, they must diagnose that it occurs due to this manufacturing defect and therefore it must be repaired completely free of charge. Of course, if it is out of warranty, they will probably not take charge, since it is a failure that if it occurred would be done during the first months of use of the terminal.
Another possibility that you have that the screen change will be free is having an additional insurance contracted . Either a home insurance or the telephone itself (other than AppleCare +) it is possible that among its conditions there is the possibility that this repair may be free. In any case, we recommend you review the contract in which this information appears or consult directly with the insurer to confirm the exact price it would have.
Replacement cost with AppleCare +
Apple’s extended warranty can be very beneficial in many cases, as you can even get free repairs depending on what. In other cases, such as the screen that we are discussing, the cost of the repair is less than what you assume when you do not have it contracted. The total cost for this would be 29 euros , regardless of whether your terminal is the 4.7-inch iPhone 8 or the 5.5-inch iPhone 8 Plus.
IPhone 8 screen price out of warranty
Changing the screen of an iPhone 8 or 8 Plus at Apple, except in the previous case with AppleCare + has a fixed cost that will be the same regardless of whether your device is within the 2-year legal warranty or this time has passed. 191.10 euros you will have to pay for the ‘Plus’ model and 171.10 euros for the standard model. To this price, 12.10 euros must be added for shipping costs if you cannot go to technical support and ask for it to be collected at your home.
How long does Apple take to change the screen of an iPhone 8?
There really is no stipulated time to carry out this repair, since it depends on the stock of screens that they have in that specific place. If they have stock they could probably do it on the same day, also depending on the time you go and the workload that the technicians have. If you send it from your home, this time increases considerably, since you have to take into account the time it takes for the courier to pick it up at your home, send it to Apple, the time it takes to repair it and then resend it.
Are unauthorized services reliable?
You may have found some unauthorized store where they change the screen of your iPhone 8 at a lower price than in Apple. In fact, this fact is almost an unwritten rule, however it has its drawbacks. The first of them is that they are not original parts and therefore at the quality level you could lose out and make your experience not at all pleasant and very different from what you obtained with the original. This happens especially in those technical services that offer you these changes at an absurdly cheap price, although it is true that there are other large establishments that, although they are not official, tend to have higher quality screens. In any case, this is your decision, but first of all we recommend you consult the conditions and guarantees that you will have after having made the repair in these places. Because you must bear in mind that you will lose the warranty with Apple if the phone is manipulated by a service or person who does not have your authorization.
How to make an appointment with technical support
Before going to Apple technical support, it is practically mandatory to have made an appointment. While there may be a time when the workload is less and you can find a hole in the moment, this is ultimately a very remote possibility. You can make an appointment by going there in person and asking one of those responsible for the store, although it is more convenient to do it through the Apple support website or with the official app dedicated to it and that is available in the iOS App Store and iPadOS for free.
