What to do if the mobile does not charge: common problems and solutions

It is often the case that when you plug the smartphone into power, the phone does not start charging. But, is it a problem with this component, with the charger, or is it a failure of the terminal itself? Before drawing the worst possible conclusion, you should know that, in the vast majority of cases, the problem charging the mobile battery is due to a reason that usually has a fairly simple solution.

Different problems may occur, such as the charger having a small break in the charging cable thread, a problem in the charging port of your phone or a battery failure. Therefore, we are going to teach you to identify the root of the problem. So we will review a series of steps to know what to do if the mobile does not recognize the charger or if it is not charging correctly.

What to do if the mobile does not charge

Don’t despair and leave it loading

If your mobile does not charge and is completely discharged, it may happen that it does not respond when you plug it into the charger. And you have to know that if you continually try to turn it on, you will only make it take longer to show signs of life. So be patient and leave it for a while , since smartphones have a protection system that blocks their use to prevent the battery from reaching zero percent real charge.

movil cargando

How is this possible? And it is because, technically, when our device turns off it does not mean that it runs out of battery, since in reality it still has some mAh . In the event that it has really fallen short, you have to be aware that this component could have suffered irreversible damage.

For this reason, we recommend waiting at least between twenty and thirty minutes to check if it finally turns on again. This is basically because the battery will not be able to turn on until it has been charged above a certain limit. If after that time it shows no signs, try leaving it for a few more hours.

Although, perhaps the solution is to calibrate the battery. And it is that, on many occasions, it will take longer or even have cuts, because it is not calibrated. To achieve this you must follow these steps:

  • Connect the mobile to the charger until the charge reaches the maximum. Although, it is better that you leave them a few more.
  • Upon completion, please unplug and use it until the power is discharged and the smartphone turns off.
  • Afterwards, let the mobile remain without charge for 5-6 hours (you can take advantage of one night). In this way, any type of residual load is eliminated.
  • After waiting, plug it back into the socket and let it fill its power completely. Then check if it reaches the maximum level.

Is it the fault of the charger or the plug?

One of the most common problems is that the USB cable with which we connect our smartphone is damaged and you cannot see exactly where it is. This occurs in most cases because we are used to carrying it everywhere, we roll it up or fold it in a bad way and over time it deteriorates.

movil cargando en un enchufe

So we are going to assume that it is the fault of our mobile charger. What should we do? The first thing we must do is charge another different device using the same charger. In the case of giving answers, this may not be the problem. If it doesn’t work, try another charger with similar features that you have around the house. In the case of working, it would mean that it is time to buy a new one because ours is broken.

Finally, we can do the test in another plug, because on many occasions we have not realized it and it does not work. So, connect your phone to the computer through the same USB cable that you use on the charger. If in your case they cannot be separated, use another cable that you have at home. You can also make sure that other devices do turn on or connect to that same socket, so you can rule out options.

clean the harbor

After trying the following options that we will give you later, we are going to check that the USB port of the smartphone is fine. Since the charging connector is a fundamental part of this internal element, and if it has any defects or damage, it could cause the battery to not charge properly. Therefore, the only thing we can do on our own is to carefully remove the dirt.

móvil puerto de carga

But how much influence does dirt have? The answer is yes, since we are used to carrying mobile phones in pockets, bags or backpacks, places where dust could block the connection. To be able to clean it well, blow or insert some fine object to get rid of the dirt that may have accumulated at the bottom of the opening. If you reconnect the terminal and it still doesn’t charge, don’t worry, the problem could be something else.

check the adapter

There is also the possibility that it is not the fault of the mobile or the charger. Therefore, we would have to make sure that the adapter to the current that we have is not damaged. To check it, we will only have to plug the USB cable to the phone at one end and to the computer at the other end. If it recognizes the device and everything works normally, the problem is in the adapter , since it is common for them to be damaged by use, overheating or we are simply using one that is not of very good quality and its useful life is much shorter.

It could be a problem with the phone or the battery.

In the event that the fault is not on the part of the power adapter or the charging cable, unfortunately the root of the problem is in our phone. Therefore, we will show you two more possible cases: the useful life of this component has come to an end, that is, the mobile battery does not work or, also, it may be the fault of the phone itself.

batería móviles Xiaomi

Check your health

Unfortunately for us, these components degrade over the years and it will be even worse if we do not charge our terminal correctly, since, in addition to lasting fewer hours on, they can also give us different problems during charging. It will be very easy to check the status of the battery if your phone has a removable cover, although it is not usual anymore.

Once you have done it, you will only have to check if the battery is swollen . In the event that it is, yes or yes, the time has come to have to change it.

If you want to know what the health of the battery is, we recommend you download one of the many applications that we find within Google Play. Although, you can use one that is created specifically to see the charging speed and other details of this component of the phone:

The fault is from the mobile

Another option, which is also more common than it seems when the phone does not charge, is the fact that some of its components inside it have been damaged. Many times it may be the case that we have dropped our mobile and at first it seems that everything is in order, but without knowing it, we have damaged some connector of the internal circuit or even some small part that needs to be changed. So our alternative will be to go to a technical service.

Although, in other situations the failure may have occurred due to the phone’s software . So we must check if we have a pending update. To do this, go to Settings > System > Android Updates. If in your case it has started to give you problems after installing a new version, it is best to reset the phone .

Before this, make a backup of all the data of the mobile so that you do not lose anything. Afterwards, go to Settings > System > Reset options > Erase all data (although, these steps may vary depending on the customization layer of the smartphone, as well as the Android version). By clicking on that option, confirm the option and enter the terminal password to start running.