We recently had our experience with the iPhone 12 mini, the new little one in the Apple family. We do not have in this review a problem that, although it did not occur to us, it is being reported by dozens of users around the world. It is a failure that occurs when placing a cover or screen protector and causes the touch panel to not respond normally. We analyze this event.
What exactly is the problem?
As we said before, the problem with the iPhone 12 mini comes when placing a cover or a protector on the touch panel. In any normal circumstance, nothing should change regarding the use of the device itself, but in different forums and social networks it has been commented that the terminal begins to do strange things related to not recognizing touches on the screen.
At first this may sound like a software problem, but there is also the possibility that there are faulty units whose touch panel is not fully optimized to be used with a case or protector. Another possibility is that the system by which it is trying to deactivate the touch function of the screen is not working well in order to avoid accidental touches. Some media such as Appleinsider report that it could even be something related to the ground connection of the terminal.
Waiting for Apple to pronounce
This failure reminds us in a way of the famous ‘Gate Antenna’ that emerged with the iPhone 4 and its drastic drop in coverage when placing a cover on them. Although that was a massive failure and this seems to be less widespread, the truth is that it is already generating numerous comments on social networks and fueling the controversy around a defective unit. At the moment the Cupertino company has not given any official response to those who report these failures, although they are expected to do so soon.
There are those who point to a possible software update that will end the problem completely and although this is something that could happen, it is not entirely clear if it can be corrected in case of a manufacturing defect. If this is the second case, there should be no impediment for users to be able to return their iPhone 12 mini and receive a new one at no cost, although logistically this would be quite a significant problem for Apple. Be that as it may, we will continue to monitor the evolution of this problem and its final solution.