One of the most anticipated moments by users happens when an update finally reaches their mobile, either with a security patch that protects it, improvements in the personalization layer or in the system. But nevertheless there are many problems that can appear when trying to make an update on Android , which prevents us from continuing with it.
These errors are very varied and have a different solution or explanation that can make us lose a lot of time until we can find the key that allows us to perform the update without errors . Therefore, we want to give you the keys that will help you, advising that you first try to repeat the same process twice in case it is a specific failure and otherwise we can also try solutions to the different errors that we show you.
The software is not compatible with your mobile
One of the errors that we most often find when trying to make an update via OTA on the mobile has a close relationship with the layers of personalization. An error where it shows us on the screen an error that prevents us from performing the update since we receive a warning of unsupported software. This has appeared on many mobiles but especially on Xiaomi, Redmi and Poco.
Solution
To try to fix this we must take into account a very important thing and that is that we cannot manually install a version with a different ROM than our mobile. MIUI has different ROMs and in Spain the most common is the global ROM, so if we try to put a different one, that error will appear.
In some cases this error appears without having tried to install it manually and arrives via OTA. If this is your situation, you only have to restart the mobile and turn it on again to repeat the steps and enter Settings> System updates and apply it
The update is thinking and does not complete
The moment we try to make an update and the mobile tries to download it but it never ends, the problem is preventing us from executing it. An error that can appear on all mobiles, although it mostly appears on those that have more time and have already received some updates before. The cause of this is usually that we have no storage memory left.
Solution
As you can imagine, we have to try to clean the file system so that the update has enough space to download and install . The quickest thing to do is to use the Google Files file manager, which will give us tips to avoid this memory problem with large and repeated files.
In case the problem continues to recur, we have to think about doing a hard reset in the system to clean it of previous updates and junk files that have been hosted, a solution that we will detail later with other related problems.
Unexpected shutdown in Android updates
When it comes time to update our mobile, we have to make use of the update wizard found in the system settings. From it, the necessary file is downloaded to download the update and install it, although in the event of the dreaded forced shutdown that many have had to suffer, there is a quick and effective solution.
Solution
All we have to do is clear the update assistant cache that is present in all Android phones. For some reason there is a problem that we are going to solve by going into Settings> Applications> System application and looking for “Update” to access the configurator and clear its cache.
Update download does not start on Android
Without being a problem that produces any error on the mobile, a failure that appears several times when trying to make an update is the mobile and that prevents even starting with the download. Sometimes a message appears that tells us an error when downloading the update and at other times nothing appears, which depends on the smartphone and the system.
Solution
Most likely the servers are down and therefore there is little we can do. The manufacturer or Google itself will be responsible for recovering the files to provide us with the update as soon as possible. This does not usually take longer than 24 hours, so it will be a matter of testing later.
The mobile does not complete the Android update
Another problem that can appear on the mobile when trying to complete the update arises when our smartphone restarts to apply all the changes to the system, which is interrupted by an error that does not allow us to move forward and continue with the process. This error is repeated as many times as necessary, while we try to update the Android mobile without any success.
Solution
We no longer have to worry about this problem if we opt for a hard reset that returns the smartphone to the original state. There may be corrupted parts of the system that are causing an unexpected error that prevents the update from being completed . To carry out this process, we will have to follow these steps, although first we will have to take all the photos and files that we do not want to lose, since everything will be erased forever.
- We start by turning off the phone.
- Now we hold the volume down button and the power button at the same time until the phone turns on.
- With the volume buttons we move and with the power button we will accept.
- We will select Recovery mode.
- Now we will place ourselves and accept the Wipe data / factory reset.
- We move to Yes and then press the power button to select the option.
- Now we repeat with the Reboot system now option and wait for it to turn on again.
When completing the hard reset, we have to turn on the mobile and do the most basic steps to be able to start the update, which this time will be carried out without errors . From that moment we can reinstall our apps, add the files and do everything we need on our mobile.