Mobile phones are not, unfortunately, a technological device without failures and on some occasions we can face problems of use from which it is very difficult to escape, among them that the mobile does not turn on is something very repeated and can lead to many headaches. This is aggravated if we find that the Android mobile does not turn on and the recovery does not work.
Having access to the recovery we could at least do a hard reset on Android and erase all the data from the system, leaving it as new. But nevertheless the situation we face is more complicated and can come from several cases. Among them, our mobile can keep thinking continuously or fixed on the logo, but it could also seem like the message “no command”.
The mobile is caught in the start logo
The first situation we face is when the mobile does not start and continuously remains on the logo of Android or the brand itself. This can occur in both Xiaomi, Huawei, Samsung or Google Pixel phones, as well as other brands. Faced with this problem, the only thing we can do is try to contact the computer and mobile to extract our files, but most likely we will have to give them up for lost.
Now we will have to access the recovery of the mobile , which will allow us to complete the hard reset and return it to the factory state. With this process we will be able to turn the mobile on again, although we will lose everything we had saved. It is the only solution we have within our reach and to do so we will have to follow these steps that we show you, always with the plug connected to power, because if we run out of battery there might be no solution:
- We try to turn on the mobile by holding down the power button for 10 seconds.
- Upon turning on, we let it try to start up for 5 minutes.
- In case it does not succeed, we will press the volume up + power buttons for a few seconds until it vibrates. In some models it can be volume down + power on, it will be a matter of trying both methods.
- Once we see a series of small letters like the ones we show you, we will be in the recovery menu.
- Here we move with the volume up and down keys, accepting with the power button.
- Now we go to “Wipe data / Factory reset” and press the power button.
- Then we place ourselves on “Yes” and accept.
- Finally we choose “Reboot system now” and the mobile will return to the factory state, erasing all the data.
Problem when doing the hard reset, message “No command”
When trying to follow the previous process, we may have encountered a problem that can cause us many doubts and which becomes a stone in the way to fix the mobile that does not turn on . However, the solution is simpler than we think, once the “No command” message appears, we just have to do the following:
- All we have to do at this point is to hold down the power button for two seconds.
- Then we give it just one touch to higher volume.
- Instantly the mobile will enter the recovery mode forcibly and we can continue with the steps that we have shown you before.