Before switching to an operator , there are a number of aspects that are essential. More than anything, because they will help us to have an idea of if this telephone company really has exactly what we were looking for. And, if you are one of those who are considering porting to Pepephone, contracting a fiber network or a new mobile line, these 7 points will help you a lot.
Permanence
There are several operators in Spain that set us a permanence for a while to keep their users. Especially, when it comes to a fiber rate, since, even if they give away the Internet installation, they will require us to fulfill a few months of commitment to recover their investment. Well, in the case of Pepephone we did not find any type of permanence.
More than anything, because the operator completely eliminated the commitment in all its products, even those rates in which fiber is offered. Therefore, you can change the rate or leave whenever you want without having to pay a penalty for it.
Does Pepephone have CG NAT?
Pepephone does use CG-NAT for all its Internet connections. The company claims that CG-NAT does not affect regular use. And its implementation is due to the fact that it is used to extend the lifetime of the different IP addresses. Although, there are not a few users who ask to leave this tool. Therefore, if you want to remove it from your Internet at Pepephone, you will have to contact customer service using the following telephone number: 1706.
Maximum fiber speed
If what we want is to contract only one fiber tariff, in the case of Pepehone we find only convergent tariffs . And it is that, to have only fiber we must have an active line in the operator. In addition, this option is priced at 29 euros per month and 300 Mbps for Internet. Otherwise, we will not be able to hire it on our own. However, the speeds it offers and the price are as follows.
- Fiber 300 Mbps + 29 GB cumulative and unlimited calls for 38.90 euros per month.
- Fiber 500 Mbps + 39 GB cumulative and unlimited calls for 42.90 euros per month.
- Fiber 800 Mbps + 99 GB cumulative and unlimited calls for 50.90 euros per month.
Mobile network
You may be looking for a cheap rate that offers you a 5G connection. However, within this operator the maximum speed of mobile data that we can use will be 4G. In addition, Pepephone uses the Yoigo network and has an agreement with the main mobile operators to provide both voice and mobile internet at maximum 4G speed throughout Spain.
And it is that, if we take a look at the coverage map of the company , we will see how they do not offer this mobile network. However, although 5G has not yet been officially deployed by this operator, there are some customers who already enjoy this technology in some cities thanks to the Yoigo signal.
Unlimited data and minutes
Within the entire catalog of rates offered by the operator, we will not find any that offer us unlimited data . Although, the good side is that they are cumulative, so if we do not consume all of them during the billing cycle, we can have an extra in the following period.
However, each and every one of the options does bring unlimited calls. And not only the mobile-only rates, but also the convergent rates that we have mentioned before. Therefore, we will have cumulative mobile GB and unlimited minutes .
Billing cycle
Like every mobile operator, Pepepghone also sets its own billing cycle. Therefore, if we contract any of the company’s options, it is important to know what the billing period will be. Therefore, you have to know that Pepephone’s billing period begins on the 1st of each month and ends on the last day of the same month. That is, on the 30th or 31st of each month.
Although, there is a single exception, specifically, the month of February. In this case, the operator sets the cycle to end on the 28th or the 29th if that year is a leap year. In addition, the period set by the telephone company is always the same and is not subject to change. Although, depending on how much you contract the invoice, the first month will be different from the rest, since a proration will be applied based on the days that you have had the rate active.
TV services or streaming platforms
In the event that you want to carry out a portability or contract a new fiber tariff with television service, it must be clear that not all telephone companies have this specific service. In addition, we have already warned you that Pepephone does not have a TV . However, it does have rates that include the Netflix Basic Plan :
- Mobile only : 99 GB cumulative, unlimited calls and Netflix for 25.90 euros.
- Convergent : fiber 500 Mbps + 39 GB cumulative and unlimited calls + Netflix for 42.90 euros per month.
- Convergent : fiber 800 Mbps + 99 GB cumulative and unlimited calls + Netflix for 50.90 euros per month.
