If you find that your iPad does not work as it should because it freezes, does not let you open apps or does not even turn you on, do not worry because it has a solution. In this article we will try to address the most common causes that cause these failures in order to find a solution.
If the iPad won’t turn on
If this is your problem, it does not really have to do with what we discussed regarding the operating system freezing. For this reason, we recommend that you go better to the article in which we tell you what to do if an iPad does not turn on, since you will find the possible causes and solutions better specified.
Are there any pending software updates?
Go to Settings> General> Software Update to see if there is a newer version of iPadOS pending to install. If so, click on “Download and install” and wait for the download process to finish and allow you to install the software. The most recent versions not only keep you up-to-date in aesthetic and functional novelties, but also offer you the possibility of obtaining performance improvements and these problems may be fixed after updating.
Watch apps in the background
One of the first causes of software malfunctions is installed applications. The App Store has strict verification systems and regulations for developers to optimize the performance of their apps to the maximum, but it may be that a specific error in some version is causing the failure. If they are also consuming many resources in the background, it could be a more than justified cause that the proper functioning of the iPad is being prevented.
First go to Settings> Battery and check if there is any app that is consuming more battery than the account. If, for example, an app appears consuming a lot of resources without really giving it so much use, it will be clearly suspected of not working well. You will then have three options:
- Go to the App Store and look for an update for that app to see if it is corrected.
- Go to Settings> General> Background update and uncheck the box for said app.
- Completely uninstall the application.
Try to force restart the iPad
If you can’t even take any action on the iPad because it is blocked, it is best to try turning it off. If you cannot do it with the corresponding button, you may have to reset it. To do this, you must force it to restart, following different steps depending on your iPad model.
On an iPad Pro 2018 or later and on an iPad Air 2020 or later you must follow these steps:
- Press and hold the volume up or down button (whichever one) along with the off / lock button for several seconds.
- Ignore the shutdown message on the screen and keep holding the buttons.
- When the iPad turns off you can release the buttons and wait for it to turn on by itself. If after 30 seconds it has not turned on, try turning it on yourself from the corresponding off / lock button.
If you have an iPad with a Home button, you must follow these steps:
- Press and hold the Lock / Off button.
- Ignore the shutdown interface when it appears and keep holding the button.
- When the iPad has turned off, you can release the button and wait for it to turn on by itself. If not, you should be the one to turn it on by pressing the same button again.
Restore iPad software
If the above has not worked for you, you only have to format the iPad to erase all the content, making the most possible software failure to be fixed. Sometimes some non-visible junk files are what cause these kinds of problems. The way to perform a full restore is through a Mac or Windows computer . Either from Finder in the most recent versions of macOS or iTunes in the rest, you can find options to restore it. Of course, you must first put the iPad in DFU mode.
Once you have restored the software it is advisable to set it as new without backup . The reason for this is obvious, since if you had a fault stored in the internal files it will reappear if you put a copy. However there is a lot of data that will remain if it is synchronized with iCloud, such as photos, videos, notes, calendars and more. You can check all this in Settings> your name> iCloud.
Contact Apple if it is not fixed
If you have not been able to solve the problem on your own, you will need to go to Apple professionals to do so. They have efficient diagnostic systems and tools to verify the exact origin of the problem and offer you a solution. The repair options that they offer you can be multiple and therefore vary in cost, although if it is a fault other than misuse and / or covered by the warranty, you can have the peace of mind of knowing that you will not have to pay anything. You can contact Apple through its technical support website .