The PUK code is the great forgotten by everyone, because of the difficulty of remembering so many random numbers and especially because it is surprising that we need it. However, once the dreaded moment arrives when we fail the PIN code more than three times or for some reason we need to find the PUK code for the mobile , we have to resort to a series of options that we must bear in mind.
To make it easier to find the SIM PUK code , the operators do not offer different options. Depending on the time and place where we are, we can choose one or the other option, since it will not be the same to need the PUK code while we are at home as when we are caught traveling, for that reason we are going to show you all the options of the operators in Spain.
When is the PUK code needed
The uses of this code are merely linked to the need to regain access to the SIM card in the mobile . Only the Android smartphone or iPhone will request it when we enter the PIN code incorrectly three times in a row. This eight-digit code is not necessary at any time to change the mobile PIN or to deactivate the SIM PIN on our mobile.
Ways to find the mobile PUK code
In the operator welcome pack
The easiest option to find the PUK code for our mobile phone is in the envelope or package that we receive once we change operator or when we register the phone number. The PIN number and the PUK code are printed on all cards. In some cases it is necessary to scratch a hidden space, which for protection is covered so that only we know it.
From the customer area
Through a mobile web browser or computer, we will be able to access the official website of our operator and thus access the configuration or information to consult the PUK code. This allows us to do it in comfortable steps from any device, avoiding having to make calls or give information to corroborate our identity.
Operators customer area:
- Movistar
- MoreMobile
- Vodafone
- Orange
- Yoigo
- Mobile Tuenti
- O2
- Finetwork
- Pepephone
- Lowi
- Jazztel
- Amena
- Digi
- Simyo
- Euskaltel
- Lebara
- Call now
- Suop
- Mobile Republic
Through a phone call
Another available method is the classic call, where after explaining our need, they will ask us for identification data such as the name and surname, identity document or the telephone number of which we need to know the PUK code in order to use the mobile.
In physical stores
It is also possible to discover the PUK code in the physical stores of the operators, if our operator has them. This will of course depend on where we live and their availability, taking into account the opening hours.
With the mobile app
The mobile application is another option to consider to know the PUK code , although to be able to consult it we will have to have accessed it before losing access to the SIM. In some cases the mobile app sends us an SMS code to verify our identity and without the active SIM card we will not be able to receive this code.
Methods of contacting the operators to retrieve the PUK
Movistar customer service
- Telephone helpline: 1004
MásMóvil customer service
- Telephone helpline: 2373
Vodafone customer service
- Telephone helpline: 22123
Orange customer service
- Telephone helpline: 1470
Yoigo customer service
- Telephone helpline: 622
Tuenti mobile customer service
- Through online chat in the app or web.
O2 Customer Support
- Telephone helpline: 1551
Finetwork customer support
- Telephone helpline: 1777
Pepephone customer service
- Telephone helpline: 1212
Lowi Customer Support
- Telephone helpline: 121
Jazztel customer service
- Telephone helpline: 1565
Amena customer service
- Telephone helpline: 1478
Digi Customer Support
- Telephone helpline: 1200
Simyo Customer Support
- Telephone helpline: 1644
Euskaltel customer service
- Telephone helpline: 1717
Lebara Customer Support
- Telephone helpline: 2224
Llamaya customer service
- Telephone helpline: 2376
Suop customer support
- Telephone helpline: 744401212
República Móvil customer service
- Telephone helpline: 1515