One of the most spectacular functions that smartphones have integrated in recent times is the ability to become a 3D cartoon avatar and move in real time. Each manufacturer can give it its own name, but in Huawei it is the Qmoji 3D, which saw the light for the first time with the launch of the Mate 20 Pro in 2018.
In the case of Huawei, 3D Qmojis allow the user to be characterized as different animals. Afterwards, you can record a video or create a GIF to share on different platforms and send original and funny messages. However, this function can also give some other failure. The most common ones make the Qmojis freeze or not follow the user’s gestures and movements correctly .
How to fix problems with 3D Qmoji
Inside the frame
It is a very common mistake, since we must ensure that our face is completely within the preview frame . If not, the Qmoji 3D may have lag or may not be recognized.
Check angle
If the angle of our face is too far off, we may have problems. In this case, Huawei recommends an angle of oscillation or rotation of the head to the left and right, less than 50º.
Measure the distance
Similarly, too close a distance can result in incomplete face capture , and too great a distance can cause facial expression to blur. We will have to try that the distance exceeds 20 centimeters but does not exceed one meter.
Light can be guilty
When we are in a low light environment, 3D Qmojis can have trouble recognizing facial expressions . Therefore, we must try to illuminate the room more or avoid backlight effects, which affects the function.
Tilted phone
At this time, the 3D Qmoji feature does not allow the phone to be used at excessive rotation angles . If we have the mobile posed and it is tilted, it may not correctly recognize the user’s face.
Glasses, masks or scarves
There are several elements external to our body that are not good for the function to respond correctly. Dark glasses, masks or scarves can interfere with the reading of our face and cause problems when it comes to recognizing different gestures.
Are there other faces?
When we play with the 3D Qmojis there may be other curious faces that want to see the function in action. This can cause performance problems as currently the system can only support single face recognition.
Problem with the app
If the problem does not disappear, it is recommended to exit and re-enter the application. If the bugs still do not persist, there may be a problem with the app. In this case we will have to verify if there is an update of the system available.